Head Waiter/ Waitress
Head Waiter/ Waitress

Head Waiter/ Waitress

London Full-Time 28000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the front-of-house team, ensuring exceptional service and guest satisfaction.
  • Company: Alba Restaurant offers a vibrant Italian dining experience near Harrods.
  • Benefits: Earn up to £17.50 per hour, enjoy 29 days off, and receive 30% off food.
  • Why this job: Join a creative team redefining Italian hospitality in a lively atmosphere.
  • Qualifications: Experience in hospitality and a passion for excellent customer service are essential.
  • Other info: Enjoy personalised coaching, annual gifts, and complimentary team meals.

The predicted salary is between 28000 - 36000 £ per year.

Job Description

We are looking for a talented and passionateHead Waiter/ Waitressto join the fantastic Alba team.

Located near Harrods, Alba Restaurant embodies authentic Italian hospitality with a modern twist. Our inviting interiors mirror the vibrant colours of the Amalfi Coast, creating a sensory dining experience. From our impressive open kitchen featuring fresh seafood to indulgent dishes with Piedmont Truff…

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Head Waiter/ Waitress employer: Alba

At Alba, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates Italian hospitality with a modern twist. Located near Harrods, our team enjoys personalised coaching, generous benefits including 29 days off and complimentary meals, and opportunities for professional growth in a dynamic environment. Join us to be part of a passionate team dedicated to redefining dining experiences while enjoying the perks of working in one of London's most exciting culinary destinations.
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Contact Detail:

Alba Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head Waiter/ Waitress

✨Tip Number 1

Familiarise yourself with Italian cuisine and wine pairings. Being knowledgeable about the menu will not only impress during your interview but also show your passion for the role and the restaurant's concept.

✨Tip Number 2

Demonstrate your leadership skills by sharing examples of how you've successfully managed a team in previous roles. Highlighting your ability to train and motivate staff will resonate well with the hiring team.

✨Tip Number 3

Showcase your customer service experience by discussing specific instances where you went above and beyond to ensure guest satisfaction. This will underline your commitment to maintaining high service standards.

✨Tip Number 4

Research Alba Restaurant and its unique offerings. Mentioning specific dishes or aspects of their service during your conversation can demonstrate your genuine interest in becoming part of their team.

We think you need these skills to ace Head Waiter/ Waitress

Leadership Skills
Customer Service Excellence
Communication Skills
Team Management
Training and Development
Problem-Solving Skills
Attention to Detail
Time Management
Menu Knowledge
Conflict Resolution
Sales Skills
Health and Safety Compliance
Adaptability
Multitasking

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Head Waiter/Waitress. Highlight your experience in leading teams, ensuring customer satisfaction, and maintaining service standards in your application.

Tailor Your CV: Customise your CV to reflect relevant experience in the hospitality industry. Emphasise any previous roles where you supervised staff, managed customer interactions, or contributed to revenue growth through exceptional service.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for Italian hospitality and your ability to create memorable dining experiences. Mention specific skills that align with the job description, such as training new staff or managing service quality.

Showcase Your Personality: In your application, let your personality shine through. The role requires warmth and creativity, so share anecdotes or experiences that demonstrate your ability to connect with guests and enhance their dining experience.

How to prepare for a job interview at Alba

✨Know the Menu Inside Out

Familiarise yourself with Alba's menu, including the ingredients and preparation methods of each dish. This will not only help you answer questions confidently but also demonstrate your passion for the restaurant's offerings.

✨Showcase Your Leadership Skills

As a Head Waiter/Waitress, you'll be leading a team. Be prepared to discuss your previous experience in managing staff, resolving conflicts, and ensuring high service standards. Share specific examples that highlight your leadership style.

✨Emphasise Customer Service Excellence

Customer satisfaction is key in the hospitality industry. Prepare to share instances where you've gone above and beyond for guests, handled complaints effectively, or contributed to a memorable dining experience.

✨Dress to Impress

First impressions matter! Dress smartly and professionally for your interview. This reflects your understanding of the restaurant's standards and your commitment to maintaining a polished appearance in front of guests.

Head Waiter/ Waitress
Alba
Location: London
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  • Head Waiter/ Waitress

    London
    Full-Time
    28000 - 36000 £ / year (est.)
  • A

    Alba

    50-100
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