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- Tasks: Be the friendly voice guiding customers through their Sky equipment queries and solutions.
- Company: Join Sky, a leading brand known for its innovative products and customer service.
- Benefits: Enjoy remote work, competitive salary, bonuses, and top-tier training opportunities.
- Why this job: Dazzle daily with engaging tasks, a fun team culture, and clear paths for career growth.
- Qualifications: Experience in sales or customer service, with strong communication and multitasking skills.
- Other info: Fixed shifts from Wednesday to Saturday, with all necessary equipment provided.
The predicted salary is between 12800 - 15000 £ per year.
Ready to Shine? Join Us as a Customer Sales Advisor – Sky Inbound (Remote) The Gig: Step into the spotlight with our Sky Inbound sales team, where you’ll be the friendly voice guiding customers through their Sky equipment queries. You’ll champion the iconic Sky brand and spotlight the awesome Sky Protect products that give our customers that extra peace of mind. Your day-to-day? You’ll handle inbound calls from a warm, ready-to-chat customer base, offering them the perfect Sky Protect solutions. Our lively and dynamic department thrives on delivering top-notch sales performance through stellar customer service. Expect loads of support, engaging incentives, and a team that’s all about smashing goals and having fun! Shifts & Setup: Work-from-Home: We’ll supply all the gear you need-just have broadband. Shift: Fixed Wednesday – Saturday 9am-530/600What We’re Looking For: Sales Pro: Experience in a home-based role or similar with a flair for targeted sales and customer service. Customer Whisperer: Skilled at building rapport, showing empathy, and always putting customers first. Multi-tasking Dynamo: Confident and resilient, able to juggle targets with a smile and a great team spirit.What’s in It for You: Salary: Kick off with a competitive £21466 base salary. Bonuses: huge earning potential with top-notch performance. Growth Galore: Get top-tier training and development, with clear paths to career advancement in HR, Tech, Finance, Marketing, and beyond. Training: Enjoy a fantastic 5-week virtual training experience-immerse yourself in our success stories, learn the ropes, and meet your new crew.Ready to dive into a role where your skills and enthusiasm will shine? Apply now and become part of the Sky Inbound team, where every day is an opportunity to dazzle and deliver! Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail
Customer Sales Advisor - Sky Inbound employer: CCA Recruitment Group
Contact Detail:
CCA Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Advisor - Sky Inbound
✨Tip Number 1
Familiarize yourself with the Sky brand and its products, especially Sky Protect. Understanding the features and benefits will help you engage customers effectively and demonstrate your passion for the brand.
✨Tip Number 2
Practice your communication skills by role-playing customer interactions. This will help you build rapport and show empathy, which are crucial for a Customer Sales Advisor.
✨Tip Number 3
Get comfortable with multitasking. During your calls, you may need to navigate different systems while addressing customer queries, so practicing this skill can set you apart.
✨Tip Number 4
Research common sales techniques and strategies that work well in inbound sales environments. Being knowledgeable about these can boost your confidence and performance during the role.
We think you need these skills to ace Customer Sales Advisor - Sky Inbound
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your sales experience and customer service skills. Use specific examples that demonstrate your ability to build rapport and handle customer queries effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the Sky brand. Mention your relevant experience and how you can contribute to the team's success in delivering top-notch customer service.
Showcase Your Communication Skills: In your application, emphasize your communication skills. Since this role involves handling inbound calls, it's important to convey your ability to engage with customers and provide solutions.
Highlight Your Adaptability: Mention any experience you have in remote work or home-based roles. Highlight your ability to multitask and stay resilient under pressure, as these are key traits for success in this position.
How to prepare for a job interview at CCA Recruitment Group
✨Show Your Sales Skills
Be prepared to discuss your previous sales experience and how you've successfully met targets. Highlight specific examples where you turned a potential customer into a sale, showcasing your ability to connect with customers.
✨Demonstrate Empathy
As a Customer Sales Advisor, showing empathy is key. Practice responding to common customer concerns with understanding and patience. This will help you convey that you genuinely care about their needs.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing during the interview. Prepare by practicing how you would handle various customer interactions, especially those related to Sky Protect products. This will demonstrate your readiness for the role.
✨Research the Sky Brand
Familiarize yourself with Sky's products and services, particularly Sky Protect. Being knowledgeable about the brand will not only impress your interviewers but also show your enthusiasm for the position.
