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For Companies At a Glance
- Tasks: Lead key accounts in retail and eCommerce, ensuring top-notch customer service and driving revenue growth.
- Company: Join an award-winning Manchester software startup with exciting growth prospects and substantial backing.
- Benefits: Enjoy hybrid working, competitive salary, and the chance to be part of a rapidly expanding team.
- Why this job: Be part of a dynamic culture focused on innovation and customer experience in the SaaS industry.
- Qualifications: 3+ years in Account Management or Sales, preferably in Software/SaaS, with proven revenue growth experience.
- Other info: Work 2-3 days a week in the Manchester office, embracing a flexible work environment.
Your chance to work for an award winning Manchester software start up business that has received substantial financial backing and is projected to double in size this year. This is a Senior Sales job vacancy, taking responsibility for a collection of key accounts, mostly made up of retailers and eCommerce businesses. You will be responsible for high quality customer service, retaining these accounts whilst finding opportunities for additional sales and revenue growth. You will be selling the company's own proprietary software, a customer experience tool. The role will involve hybrid working, with 2-3 days in their Manchester office.
To be considered for the role, we are looking for the following experience:
- Account Manager or Account Director experience (min of 3 years) in Software/SaaS sales. Could consider Customer Success backgrounds but MUST have had responsibility for revenue growth (upsell).
- Software sales experience, ideally into Retail, eCommerce, FMCG environments.
- Held targeted sales roles, can evidence revenue target achievement and growing key accounts.
- Will have experience with Account planning, customer QBRs, project management and customer onboarding.
- Greater Manchester based, comfortable with hybrid/office working.
Account Director (SaaS) employer: Tech Buildr
Contact Detail:
Tech Buildr Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Director (SaaS)
✨Tip Number 1
Network with professionals in the SaaS and retail sectors. Attend industry events or webinars to connect with potential colleagues or clients, as personal referrals can significantly boost your chances of landing the role.
✨Tip Number 2
Familiarise yourself with the latest trends in eCommerce and customer experience tools. Being knowledgeable about current market demands will help you stand out during interviews and demonstrate your passion for the industry.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed key accounts and driven revenue growth in previous roles. Highlighting your achievements will show that you have the experience needed for this Account Director position.
✨Tip Number 4
Research StudySmarter and our proprietary software thoroughly. Understanding our products and how they benefit retailers and eCommerce businesses will allow you to articulate how you can contribute to our success during the interview process.
We think you need these skills to ace Account Director (SaaS)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in SaaS sales, particularly in retail and eCommerce. Emphasise your achievements in revenue growth and account management to align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've successfully managed key accounts and driven sales growth in previous positions.
Highlight Relevant Skills: In your application, focus on skills that are crucial for the Account Director role, such as account planning, project management, and customer onboarding. Use concrete examples to demonstrate these skills in action.
Showcase Your Understanding of the Industry: Demonstrate your knowledge of the retail and eCommerce sectors in your application. Discuss trends or challenges in the industry and how your experience can help the company navigate them.
How to prepare for a job interview at Tech Buildr
✨Showcase Your Sales Achievements
Be prepared to discuss specific examples of how you've met or exceeded sales targets in your previous roles. Highlight any experience you have with upselling and retaining key accounts, as this will be crucial for the Account Director position.
✨Understand the Product Inside Out
Familiarise yourself with the company's proprietary software and its benefits for retailers and eCommerce businesses. Being able to articulate how the product enhances customer experience will demonstrate your genuine interest and preparedness.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to manage client relationships. Think of scenarios where you've successfully navigated challenges in account management or project delivery, and be ready to share those stories.
✨Emphasise Your Hybrid Working Experience
Since the role involves hybrid working, be sure to mention your experience with remote collaboration tools and how you maintain productivity while working from home. This will show that you're adaptable and can thrive in a flexible work environment.
