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- Tasks: Lead a team to achieve operational goals and ensure top-notch customer service.
- Company: Join Subway®, a global leader in the fast-food industry known for its fresh ingredients.
- Benefits: Enjoy opportunities for staff development, competitive pay, and a fun work environment.
- Why this job: Be part of a dynamic team that values integrity and promotes personal growth.
- Qualifications: Must have 2+ years in QSR and experience in supervising and training staff.
- Other info: A-levels or equivalent required; strong communication skills are a must.
The predicted salary is between 24000 - 36000 £ per year.
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Managing with integrity, honesty and knowledge to promote the culture, values and mission
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Providing coaching and guidance to the store team towards ensuring operational goals are achieved
Managing Operations & Measuring Results
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Communicating clearly, concisely, accurately and professionally at all times
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Constantly monitoring and managing store staffing levels to ensure sales are driven forward and maximized, and to ensure partner development and talent
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Maintaining efficient ordering methods to ensure availability of required menu items and a proper balance of goods in inventory
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Regularly inspecting equipment and fixtures, inside and outside the store to ensure they are in proper working order and good condition
Executing functional responsibilities
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Utilizing management information tools and analyzing paperwork as requested to identify and address trends and issues in store performance
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Using all operational tools to plan for and achieve operational excellence in the store
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Responsible for adherence to Subway® brand compliance standards with focus on standards relating to food safety
Team Member Development/Team Building
Providing staff with coaching, feedback and development opportunities to build effective teams by:
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Challenging and inspiring staff members to achieve business results
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Ensuring staff members adhere to all established Subway® operational standards
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Developing and maintaining positive relationships with the store team
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Utilizing and demonstrating effective management policies and procedures
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Maintaining business records as outlined in the Operations Manual and analysing business records to manage the business
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Communicating changes of food preparations formulas, standards, etc. to staff
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Supporting local and national marketing initiatives
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Ensuring that all local and national health and food safety codes are maintained, and that company safety and security policies are followed
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Recruiting new staff members
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Recognition and reward of staff performance
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Disciplinary action as required
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Identifying and contacting prospective customers to promote sales
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Planning events and promotions
A minimum of two (2) years in QSR environment, experience in supervising and training staff.
Excellent verbal and written communication skills
Education:
A-levels or equivalent (NVQ) or extensive QSR experience at a supervisory level
Assistant Manager employer: Subway
Contact Detail:
Subway Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Fokussiere dich auf deine Führungskompetenzen. Zeige in Gesprächen, wie du dein Team motivierst und entwickelst, um die operativen Ziele zu erreichen. Bereite Beispiele vor, in denen du erfolgreich Coaching und Feedback gegeben hast.
✨Tip Number 2
Informiere dich über die aktuellen Trends im Quick Service Restaurant (QSR) Bereich. Zeige, dass du die Branche verstehst und bereit bist, innovative Ideen zur Verbesserung der Betriebsabläufe einzubringen.
✨Tip Number 3
Bereite dich darauf vor, über deine Erfahrungen mit der Einhaltung von Lebensmittelsicherheitsstandards zu sprechen. Dies ist ein wichtiger Aspekt der Position, also stelle sicher, dass du konkrete Beispiele parat hast.
✨Tip Number 4
Netzwerke mit anderen Fachleuten in der QSR-Branche. Besuche lokale Veranstaltungen oder Online-Foren, um Kontakte zu knüpfen und mehr über die Unternehmenskultur bei Subway® zu erfahren.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Assistant Manager position. Understand the key responsibilities and required skills, such as managing operations, team development, and ensuring compliance with food safety standards.
Tailor Your CV: Customize your CV to highlight relevant experience in the QSR environment. Emphasize your supervisory roles, coaching abilities, and any achievements that demonstrate your capability to meet operational goals.
Craft a Strong Cover Letter: Write a cover letter that reflects your understanding of the company's culture and values. Use specific examples from your past experiences to illustrate how you can contribute to the store's success and team development.
Highlight Communication Skills: Since excellent verbal and written communication skills are essential for this role, make sure to showcase these in your application. Provide examples of how you've effectively communicated with teams or managed staff in previous positions.
How to prepare for a job interview at Subway
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll be expected to lead and inspire your team. Be prepared to share specific examples of how you've successfully coached and developed staff in previous roles. Highlight your ability to create a positive work environment that drives results.
✨Demonstrate Operational Knowledge
Familiarize yourself with the operational standards and compliance requirements of the company. During the interview, discuss your experience with managing inventory, ensuring food safety, and maintaining equipment. This will show that you understand the importance of operational excellence.
✨Communicate Clearly and Professionally
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely. Be ready to discuss how you've handled difficult conversations or provided constructive feedback to team members in the past.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios where you've had to address staffing issues, manage performance, or implement changes. Use the STAR method (Situation, Task, Action, Result) to structure your responses.