Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Drive customer success with Veeva RIM products, focusing on submissions and publishing.
- Company: Join Veeva Systems, a pioneering SaaS company transforming life sciences with a mission-driven approach.
- Benefits: Enjoy flexible work options, including remote work, and be part of a positive impact culture.
- Why this job: Be a product evangelist in a fast-growing company that values innovation and customer advocacy.
- Qualifications: 5+ years in regulatory operations or affairs; experience with RIM applications and strong analytical skills required.
- Other info: Opportunity to collaborate globally and engage with diverse teams while making a real difference.
The predicted salary is between 36000 - 60000 £ per year.
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
Veeva is looking for a highly motivated individual with life science industry experience in Regulatory Operations or Regulatory Affairs to drive customer success with our Veeva Regulatory Information Management (RIM) products in Europe. This role will support software product management, specializing in Submissions, Submissions Archive and Publishing applications. As part of the European and global Product Expert teams, your experience will play a key role in the Product organization. You will advocate the voice of the customer, using industry knowledge and experience with European/ROW regulations to shape the product roadmap to support regulatory document management, submission planning & tracking, electronic submissions publishing (eCTD and non-eCTD), and submission archive and viewing. Product Experts represent the Product organization in customer meetings, online communities, and industry events. To realize the value of our product innovations, you will be creating valuable resources for both internal and external stakeholders. This role is ideal for someone passionate about RIM systems and processes, eager to collaborate with customers, and excited to drive their success.
What You'll Do
- Be the product evangelist and provide subject matter expertise for the Veeva RIM products, especially focused on the Veeva Submissions, Submissions Archive and Publishing use cases and associated features.
- Stay up to date with the latest features and roadmap direction.
- Contribute to best practices and process recommendations within the Veeva RIM product suite.
- Engage with customer stakeholders to communicate product roadmap and vision.
- Provide education to Veeva RIM customers in meetings and online communities; communicating the problems we are solving, value delivered and product functionality.
- Be the customer advocate for future product innovations. Gather, analyze, and prioritize customer feedback, feeding these insights into roadmap strategy and release planning.
- Collaborate with Product teams to deliver valuable content and resources for product and release communication.
- Provide cross-functional support to internal teams, including Services, Strategy, Sales, and Product Support.
Requirements
- 5+ years within the regulatory industry for life sciences in Regulatory Operations, Regulatory Affairs, or related area.
- Experience in using and/or implementing RIM applications and processes including substantial experience working with document management, submission building, Submissions, Archive and Publishing, and archiving of electronic submissions.
- Ability to understand customer business requirements and to translate them to technical product requirements, preferences, and limitations – communicated to both business and technical stakeholders.
- Ability to understand technical specifications and software development documentation, and translate them to end users and business teams.
- Experience in interacting with customers from business users, IT departments, and executive suite, as well as internal teams, both in-person and remote.
- Strong analytical skills and English skills (written, verbal, and formal presentations).
- Self-directed team player with a positive attitude.
- Willingness to travel up to 15%. Based in Europe (with ability to work across time-zones).
Nice to Have
- Veeva Product experience.
- Fluency in another European language.
- Experience performing software demonstrations and creating engaging videos.
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.
Product Expert - Veeva Regulatory Information Management (RIM) Submissions - Archive and Publishing employer: Veeva Systems
Contact Detail:
Veeva Systems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Expert - Veeva Regulatory Information Management (RIM) Submissions - Archive and Publishing
✨Tip Number 1
Familiarise yourself with Veeva's RIM products and their specific features, especially around Submissions and Publishing. Understanding these tools will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Engage with online communities related to Veeva and regulatory affairs. This will help you stay updated on industry trends and challenges, and you can showcase this knowledge during discussions with potential employers.
✨Tip Number 3
Network with current or former employees of Veeva Systems. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 4
Prepare to discuss real-world scenarios where you've successfully navigated regulatory challenges. Being able to articulate your experience in a way that aligns with Veeva's mission will set you apart from other candidates.
We think you need these skills to ace Product Expert - Veeva Regulatory Information Management (RIM) Submissions - Archive and Publishing
Some tips for your application 🫡
Understand the Role: Thoroughly read the job description for the Product Expert position at Veeva. Make sure you understand the key responsibilities and requirements, especially those related to Regulatory Operations and RIM applications.
Tailor Your CV: Customise your CV to highlight relevant experience in Regulatory Affairs or Operations. Emphasise your familiarity with document management and submission processes, as well as any specific experience with Veeva products if applicable.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the life sciences industry and your understanding of Veeva's mission. Mention how your skills align with their values, such as customer success and speed, and provide examples of how you've driven success in previous roles.
Showcase Your Communication Skills: Since the role involves engaging with customers and internal teams, demonstrate your strong communication skills in your application. Use clear and concise language, and consider including examples of how you've effectively communicated complex information in past positions.
How to prepare for a job interview at Veeva Systems
✨Know Your Product Inside Out
As a Product Expert, it's crucial to have an in-depth understanding of Veeva's RIM products, especially the Submissions, Archive, and Publishing features. Familiarise yourself with the latest updates and roadmap direction so you can confidently discuss how these products solve customer problems.
✨Showcase Your Regulatory Experience
Highlight your 5+ years of experience in the regulatory industry for life sciences. Be prepared to discuss specific examples of how you've used or implemented RIM applications and processes, particularly in document management and submission building.
✨Communicate Effectively
Demonstrate your ability to translate complex technical specifications into understandable terms for both business and technical stakeholders. Practice explaining product functionalities clearly, as this will be key in engaging with customers and internal teams.
✨Be Customer-Centric
Emphasise your passion for driving customer success. Prepare to discuss how you've gathered and prioritised customer feedback in the past, and how you would advocate for their needs in future product innovations.
