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- Tasks: Lead and inspire teams to support unpaid carers, refining and developing essential services.
- Company: Carers First is a charity dedicated to improving the lives of unpaid carers through tailored support.
- Benefits: Enjoy 26 days annual leave, flexible working, paid carers leave, and excellent training opportunities.
- Why this job: Make a real difference in carers' lives while working in a vibrant, inclusive culture.
- Qualifications: Passion for supporting carers and experience in leadership and service development are essential.
- Other info: Join a committed team and help shape our ambitious strategy for greater impact.
The predicted salary is between 36000 - 60000 £ per year.
Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest. We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that material difference in carer’s lives. We live and work through our values, and we have an ambitious strategy to scale our reach, support and impact for carers, working in collaboration and partnership with a range of statutory, voluntary and commercial organisations.
As a Director of Services you will:
- Lead, inspire and manage Carers First Community, Helpline and Volunteer Services providing visible leadership and promoting a positive, inclusive culture.
- Refine and develop existing services and develop and mobilise new services/contracts; evidencing outcomes and impact.
- Ensure the highest level of safeguarding practices are in place.
- Drive a culture of continuous learning, nurturing talent, building on strengths and promoting innovation.
- Enable managers to work proactively in coproduction with carers to plan, develop and review services.
- Forge and sustain strong, positive and productive partnerships with Commissioners, partner organisations, funders and key stakeholders.
- Work as a member of the Senior Leadership Team in shaping and delivering our ambitious strategy.
We are looking for passionate people who are committed to the overall aims and objectives of the charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.
In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package. Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.
To apply for our exciting opportunity and make a real difference to the lives of carers, click on the ‘Apply Now’ button to begin your application. Candidates must clearly write how they meet each requirement in the person specification to progress their application. Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.
The closing date for applications is 5pm on 13 April 2025. There will be a two stage process. Candidates who have fully evidenced they meet the requirements of the Person Specification to a satisfactory standard will be long listed and invited to Stage 1.
Stage 1: Week commencing 21 April 2025 - informal online meeting with the Chief Executive to discuss their application. Following the informal meeting, successfully shortlisted candidates will then progress to Stage 2:
Stage 2: Week commencing 28 April and 5 May 2025 - formal face-to-face interview with the Chief Executive and Trustees. As part of the formal interview, candidates will be required to give a presentation, and details will be provided in advance.
Director of Services employer: Carers First
Contact Detail:
Carers First Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Services
✨Tip Number 1
Familiarise yourself with Carers First's mission and values. Understanding their commitment to supporting unpaid carers will help you align your leadership style and vision with their goals, making you a more appealing candidate.
✨Tip Number 2
Network with professionals in the charity sector, especially those involved in services for carers. Building relationships with key stakeholders can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss your experience in leading teams and managing services. Be ready to share specific examples of how you've driven innovation and improved service delivery in previous roles, as this will demonstrate your capability for the Director position.
✨Tip Number 4
Research current trends and challenges in the charity sector, particularly those affecting unpaid carers. Being knowledgeable about these issues will allow you to engage meaningfully during your informal meeting and interviews, showcasing your expertise and passion.
We think you need these skills to ace Director of Services
Some tips for your application 🫡
Understand the Role: Thoroughly read the job description for the Director of Services position. Make sure you understand the key responsibilities and how your experience aligns with them.
Tailor Your Application: When writing your application, clearly demonstrate how you meet each requirement in the person specification. Use specific examples from your past experiences to illustrate your qualifications.
Highlight Leadership Skills: As this role involves leading teams and managing services, emphasise your leadership experience. Discuss how you've inspired teams, driven innovation, and fostered a positive culture in previous roles.
Prepare for the Interview: Since there will be a two-stage interview process, prepare for both the informal online meeting and the formal face-to-face interview. Think about potential questions and how you can present your ideas effectively, especially for the required presentation.
How to prepare for a job interview at Carers First
✨Understand the Charity's Mission
Before your interview, make sure you fully understand Carers First's mission and values. Familiarise yourself with their work and how they support unpaid carers. This will help you demonstrate your passion for the role and align your answers with their objectives.
✨Prepare for Leadership Questions
As a Director of Services, you'll need to showcase your leadership skills. Prepare examples of how you've inspired teams, managed change, and fostered an inclusive culture in previous roles. Be ready to discuss specific outcomes from your leadership initiatives.
✨Showcase Your Partnership Skills
The role requires forging strong partnerships with various stakeholders. Think of examples where you've successfully collaborated with external organisations or funders. Highlight your ability to build relationships and drive collective impact.
✨Practice Your Presentation
Since you'll be required to give a presentation during the formal interview, practice is key. Ensure your presentation is clear, engaging, and relevant to the role. Focus on how your ideas can refine and develop services at Carers First.
