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- Tasks: Patrol streets, issue parking notices, and ensure public safety.
- Company: APCOA is dedicated to making London a better place through community-focused roles.
- Benefits: Earn £13.15/hour, enjoy flexible hours, and receive travel expenses.
- Why this job: Work outdoors, engage with the community, and be part of a diverse team.
- Qualifications: Excellent customer service skills and a full UK driving license preferred.
- Other info: Zero hours contract with training provided; perfect for those seeking flexibility.
The Role
Zero hours contract - London based - £13.15 per hour plus travel expenses.
Are you looking for a role that offers you full flexibility? Do you have a full UK driving license or CBT? Are you looking for a role where you can spend your time outdoors, making London a better place to live and work? If you answered yes to these questions, then we may have just what you are looking for!
APCOA are looking for Civil Enforcement Officers to work across our London contracts on a flexible basis. You will be covering sickness, holiday and any other staff shortages as, and when required dependant on your availability. Please note this is a zero hours contract; we will endeavour to ensure you have as many hours as we can on a weekly basis, but a minimum number of hours is not guaranteed.
Civil Enforcement Officers are at the heart of our business. You will be an incredibly important part of the community, keeping the roads moving and ensuring public safety. This will include:
- Patrolling public streets and council car parks to issue Penalty Charge Notices.
- Guiding the public on rules and advise about parking provisions.
- Reporting any defects to street furniture, such as signs and road markings.
Please note, this role will be required to travel across the entirety of London as dictated by the business needs. Travel expenses will be paid for travel outside of the successful applicants if they commute outside of their home borough.
This would be perfect for someone who:
- Enjoys working outside, think of all that fresh air and exercise!
- Wants flexible days and hours to suit.
- Wants to join a reliable business and team; you will play a key role in your local area.
- Has excellent Customer Service skills and enjoys working with the public.
- Likes to be part of a large diverse team but can work by yourself without too much direction.
- Is resilient, reliable, and conscientious.
Does this sound like you? If so, what will you bring?
You will have excellent customer care skills and be able to converse in a friendly and effective manner. Must be available initially for a full week of training. Full Driving license desirable.
At APCOA, we are always trying to think of new ways to reward hardworking staff. Some of the benefits on offer to you are:
- £13.15 per hour basic salary
- Flexible hours
- Accrued annual leave dependant on number of hours worked.
We also provide uniform, employee awards, a discount scheme, and a pension scheme.
So, could you be our next Civil Enforcement Officer? If this sounds like an opening for you then “apply now”.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer an influencing work atmosphere where successes are shared. With challenging projects and an atmosphere of fostering and support. Staff have the training prospects to fulfil their potential while aiming for excellence in their work.
Civil Enforcement Officer - London employer: APCOA PARKING UK
Contact Detail:
APCOA PARKING UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Civil Enforcement Officer - London
✨Tip Number 1
Familiarise yourself with London's parking regulations and enforcement policies. This knowledge will not only help you in the role but also demonstrate your commitment and understanding of the job during any discussions.
✨Tip Number 2
Network with current or former Civil Enforcement Officers if possible. They can provide insights into the role and share their experiences, which can be invaluable when preparing for interviews or discussions.
✨Tip Number 3
Showcase your customer service skills by engaging in community activities or volunteering. This will not only enhance your CV but also give you real-life examples to discuss during your application process.
✨Tip Number 4
Be prepared to discuss your availability and flexibility during the application process. Since this is a zero hours contract, demonstrating your willingness to adapt to varying schedules can set you apart from other candidates.
We think you need these skills to ace Civil Enforcement Officer - London
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Civil Enforcement Officer. Highlight key skills such as customer service and flexibility in your application.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the role. Emphasise any previous roles that involved customer interaction or outdoor work, as these are crucial for this position.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and your understanding of the company's values. Mention your availability and willingness to work flexible hours, as well as your driving licence status.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at APCOA PARKING UK
✨Show Your Customer Service Skills
As a Civil Enforcement Officer, you'll be interacting with the public regularly. Be prepared to demonstrate your excellent customer service skills during the interview. Share examples of how you've effectively communicated and resolved issues in previous roles.
✨Highlight Your Flexibility
This role offers flexible hours, so it's important to convey your availability and willingness to adapt. Discuss your ability to work varied shifts and how you can manage your time effectively to meet the demands of the job.
✨Demonstrate Your Knowledge of the Role
Familiarise yourself with the responsibilities of a Civil Enforcement Officer. Be ready to discuss what you understand about issuing Penalty Charge Notices and guiding the public on parking rules. Showing that you know what the job entails will impress the interviewers.
✨Emphasise Your Independence and Teamwork
This position requires both independent work and being part of a larger team. Prepare to talk about your experiences working alone and as part of a team. Highlight your reliability and conscientiousness, which are key traits for this role.
