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For Companies At a Glance
- Tasks: Lead complex remediation projects and deliver consultancy services to financial institutions.
- Company: Join EY, a global leader in financial services consulting with a focus on innovation.
- Benefits: Enjoy flexible working, career development support, and a competitive remuneration package.
- Why this job: Be part of transformative projects that shape the future of the financial services industry.
- Qualifications: Strong background in financial services and project management; degree level education preferred.
- Other info: Opportunities for personal growth and mentorship from experienced colleagues.
The predicted salary is between 54000 - 84000 £ per year.
EY\’s Financial Services practice is a unique industry-focused business unit that provides a broad range of integrated services to financial institutions and other capital markets participants, including banks, insurers and wealth and asset managers.
EY UK’s Remediation Team works across all sectors on a broad range of engagements with a diverse portfolio of clients, delivering consultancy services and support in regulatory risk and remediation matters.
The team focuses on delivering some of the industry’s largest and most complex remediation programmes. This includes supporting firms in qualifying potential issues, root cause analysis, as well as designing and implementing past business reviews and redress schemes to calculate consumer harm.
The opportunity
Our objective is to continue being the market leader for remediation within the Financial Services sector. We collaborate and work closely with teams across EY, developing technology and regulatory risk-based solutions for our clients.
Your key responsibilities
As a Senior Manager within the Remediation Team, typical engagements you can expect to be involved in include designing, implementing or reviewing:
- Past business reviews and remediation programmes for firms
- FCA agreed actions including Section 166 reviews
- Issue identification and health checks. This could include assessing the quality of advice given by a firm in relation to financial products, assessing a firm’s systems, or validating the measures taken by a firm to correct issues
- The execution of remediation activities including end-to-end project delivery, MI & Reporting, operational planning and budgets
- Product/ file reviews and/ or quality assurance support
- Policy Frameworks
- Risk Management Frameworks including governance arrangements, risk appetite and control frameworks,
- Identifying and leading business development opportunities for new and existing clients
The successful candidate will be expected to:
- Play a significant role in the delivery of our engagements to clients through the articulation of EY findings, conclusions and recommendations in writing or verbally based on a deep understanding of regulatory requirements and remediation expertise.
- Provide input into the application of regulatory standards and support the development of solutions to resolve complex regulatory risks and issues
- Have strong technical knowledge of financial products and experience in customer-facing regulated activities (e.g. complaint handling)
- Lead and deliver key projects on a day-to-day basis
- Take responsibility for engagement planning, management, and delivering large and diverse teams in engagements
- Own the analysis of emerging issues, the articulation of an EY point of view and the development of an EY proposition on agreed topics
- Strong written and verbal communication skills for report writing and client presentations
- Identify additional opportunities for EY to perform advisory services to their clients
- Where needed, lead the proposals process for new client opportunities
- Develop client relationships and utilise your network to identify opportunities for EY to perform additional services
- Work effectively as a team member sharing responsibility, providing support and updating senior members on progress
- Mentor staff and conduct performance reviews and contribute to performance feedback for staff
- We are looking for individuals who have a proactive attitude and are seeking the opportunity for personal and professional growth.
Skills and Attributes for Success:
- Knowledge and experience of regulation and/ or remediation and a clear understanding of the strategic implications of regulation
- Very strong financial product knowledge / experience
- Strong project management experience ideally relating to remediation execution/delivery
- Outstanding communication skills, displays business acumen and has the ability to work with a commercial mindset and challenging approach
- Is highly organised, methodical and structured whilst flexible to adjust to multiple demands and has robust project management skills and experience under tight timelines.
- Is proactive, anticipating and focused. Is willing to take initiatives and propose solutions and has the ability to get things done
- Ability to work in a client facing and consulting role, with the ability to build networks and strong relationships with clients
- Has strong client handling skills, providing appropriate challenge where necessary whilst also being flexible and open to changing client’s needs and expectations
- Ability to develop new business opportunities for the Remediation team to deliver
- Has strong ability to work and team with a wide range of colleagues across the business, supporting them and promoting a collaborative culture
To qualify for the role, you must have some or all of the following:
- A strong background in Financial Services or a proven track record in delivering remediation programmes
- A strong understanding of financial markets and regulatory standards and an ability to translate these into client solutions
- Sound technical knowledge of financial products and / or customer-facing regulated activities (e.g. complaint handling)
- Strong academic background, ideally to a degree level or equivalent
- FPC or QCF Level 4 qualified (preferable but not required)
- Experience of managing and developing people
What we look for
We are looking for people with a proactive attitude and who want to help transform the financial services industry. If you have relevant experience, and a passion for delivering some of the industry’s largest and most complex remediation programmes, this role is for you.
What we offer
We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with MyReward you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:
- Support, coaching and feedback from some of the most engaging colleagues around
- Opportunities to develop new skills and progress your career
- The freedom and flexibility to handle your role in a way that’s right for you
If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.
Join us in building a better working world.
Apply now.
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Senior Manager - Remediation - FS Risk Consulting employer: EY
Contact Detail:
EY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Manager - Remediation - FS Risk Consulting
✨Tip Number 1
Familiarise yourself with the latest regulatory standards and frameworks relevant to financial services. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in a rapidly changing industry.
✨Tip Number 2
Network with professionals in the financial services sector, especially those involved in remediation. Attend industry events or webinars to connect with potential colleagues and gain insights into current challenges and solutions in the field.
✨Tip Number 3
Prepare to discuss specific examples of past projects where you've successfully managed remediation programmes or similar initiatives. Highlight your project management skills and how you've navigated complex regulatory environments.
✨Tip Number 4
Showcase your ability to build client relationships by preparing anecdotes that illustrate your experience in client-facing roles. Emphasise your communication skills and how you've effectively addressed client needs in previous positions.
We think you need these skills to ace Senior Manager - Remediation - FS Risk Consulting
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in financial services and remediation programmes. Use specific examples that demonstrate your project management skills and understanding of regulatory standards.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the financial services industry. Clearly articulate how your background aligns with the responsibilities outlined in the job description, particularly your experience in client-facing roles and managing diverse teams.
Showcase Communication Skills: Since strong written and verbal communication skills are crucial for this role, consider including a brief example of a report or presentation you've delivered in the past. This will help demonstrate your ability to articulate findings and recommendations effectively.
Highlight Proactive Attitude: Emphasise your proactive approach in previous roles. Mention specific instances where you identified opportunities for improvement or took the initiative to resolve complex issues, showcasing your ability to drive results in a challenging environment.
How to prepare for a job interview at EY
✨Understand Regulatory Requirements
Make sure you have a solid grasp of the regulatory landscape relevant to financial services. Be prepared to discuss how these regulations impact remediation efforts and how you can apply your knowledge to help clients navigate complex issues.
✨Demonstrate Project Management Skills
Highlight your experience in managing large-scale projects, especially in remediation contexts. Be ready to share specific examples of how you've successfully delivered projects on time and within budget, showcasing your organisational skills.
✨Showcase Communication Abilities
Strong communication skills are crucial for this role. Practice articulating your thoughts clearly and concisely, both in writing and verbally. Prepare to present your ideas confidently, as you'll need to convey findings and recommendations to clients effectively.
✨Build Client Relationships
Emphasise your ability to develop and maintain strong client relationships. Be prepared to discuss how you've previously identified opportunities for additional services and how you approach client interactions to ensure their needs are met.
