ICT Service Delivery Manager

ICT Service Delivery Manager

Ellesmere Port Full-Time 42000 - 84000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage ICT service delivery and ensure top-notch support for our health services.
  • Company: Join Cheshire and Wirral Partnership NHS Foundation Trust, a leading health service provider in the North West.
  • Benefits: Enjoy flexible working options, professional development opportunities, and a supportive team culture.
  • Why this job: Make a real impact in healthcare while growing your career in a dynamic environment.
  • Qualifications: Experience in ICT management and a passion for improving health services are essential.
  • Other info: Be part of a diverse team serving over one million people across multiple locations.

The predicted salary is between 42000 - 84000 £ per year.

We are Cheshire and Wirral Partnership NHS Foundation Trust (CWP). We provide health and care services for local people, including mental health, learning disability, community physical health and all-age disability care – including the provision of three GP surgeries. We have services across Wirral and Cheshire, as well as Trafford, Warrington, Bolton, Halton and Liverpool. We also provide specialist services for the North West as a whole.

Our services are provided in partnership with commissioners, local authorities, voluntary and independent organisations, people who access our services, their carers and families. The Trust has over 14,500 members and employs more than 4,000 staff across 62 sites, serving a population of over one million people and highly specialist services for two million people.

At CWP, we believe in giving our staff the time to care, the space to think and the opportunity to grow. With vacancies across a range of professions, wherever you’re at in your career journey, you’ll find something to suit you. So why not join our team today?

ICT Service Delivery Manager employer: Cheshire and Wirral Partnership NHS Foundation Trust (CWP)

At Cheshire and Wirral Partnership NHS Foundation Trust, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises your well-being and professional development. With a diverse range of services across the vibrant regions of Wirral and Cheshire, our employees benefit from meaningful work that directly impacts the community, alongside ample opportunities for growth and collaboration within a dedicated team. Join us to experience a fulfilling career where you can truly make a difference while enjoying the unique advantages of working in the heart of the North West.
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Contact Detail:

Cheshire and Wirral Partnership NHS Foundation Trust (CWP) Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land ICT Service Delivery Manager

✨Tip Number 1

Familiarise yourself with the specific services provided by Cheshire and Wirral Partnership NHS Foundation Trust. Understanding their approach to health and care will help you align your experience and skills with their mission during interviews.

✨Tip Number 2

Network with current or former employees of CWP on platforms like LinkedIn. Engaging in conversations can provide you with insider knowledge about the company culture and expectations for the ICT Service Delivery Manager role.

✨Tip Number 3

Stay updated on the latest trends and technologies in ICT service delivery, especially within the healthcare sector. Demonstrating your knowledge of current innovations can set you apart from other candidates.

✨Tip Number 4

Prepare thoughtful questions to ask during your interview that reflect your understanding of the challenges faced by CWP. This shows your genuine interest in the role and your proactive approach to problem-solving.

We think you need these skills to ace ICT Service Delivery Manager

Service Delivery Management
ITIL Framework
Project Management
Stakeholder Engagement
Team Leadership
Problem-Solving Skills
Communication Skills
Change Management
Risk Management
Technical Knowledge of ICT Systems
Budget Management
Performance Monitoring
Customer Service Orientation
Analytical Skills

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the ICT Service Delivery Manager position. Understand the key responsibilities and required skills, as this will help you tailor your application effectively.

Highlight Relevant Experience: In your CV and cover letter, emphasise your previous experience in ICT service delivery or related fields. Use specific examples that demonstrate your ability to manage services and lead teams effectively.

Showcase Soft Skills: CWP values staff who can care and think critically. Make sure to highlight your soft skills such as communication, teamwork, and problem-solving abilities in your application, as these are crucial for the role.

Personalise Your Cover Letter: Craft a personalised cover letter that reflects your passion for working in health and care services. Mention why you want to join CWP specifically and how your values align with theirs.

How to prepare for a job interview at Cheshire and Wirral Partnership NHS Foundation Trust (CWP)

✨Understand the Organisation's Values

Before your interview, take some time to research Cheshire and Wirral Partnership NHS Foundation Trust. Familiarise yourself with their mission, values, and the services they provide. This will help you align your answers with what they stand for and demonstrate your genuine interest in the role.

✨Prepare for Scenario-Based Questions

As an ICT Service Delivery Manager, you'll likely face scenario-based questions that assess your problem-solving skills and decision-making abilities. Think of examples from your past experiences where you've successfully managed service delivery challenges or improved processes, and be ready to discuss them in detail.

✨Showcase Your Leadership Skills

This role requires strong leadership capabilities. Be prepared to discuss your leadership style and how you motivate and manage teams. Share specific instances where you've led a team through a challenging project or implemented changes that positively impacted service delivery.

✨Ask Insightful Questions

At the end of the interview, you'll likely have the opportunity to ask questions. Use this time wisely to inquire about the team's current projects, challenges they face, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the organisation is the right fit for you.

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