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- Tasks: Join us as a Runner, delivering food and drinks to ensure an amazing experience for our members.
- Company: Soho House is a vibrant club in West London, offering unique dining and entertainment experiences.
- Benefits: Enjoy weekly pay, team meals, discounts, health plans, and exclusive access to perks.
- Why this job: Be part of a fun, fast-paced environment where you can grow and connect with others.
- Qualifications: 1-2 years in hospitality preferred; must be a reliable team player with a passion for service.
- Other info: Work in a stylish venue with a rooftop pool and bar, plus continuous training opportunities.
£14 per hour + Surplus Service Charge
What's in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- £20 Taxi Contribution for late shifts
- Soho Friends Membership
- 50% Team discount on Food & Drink, 7 days a week
- Team Room Rates; Any Bedroom, Any House, $100 a night
- Health Cash Plan (option to add children)
- Dental Plan (option to add children)
- Birthday Day Off
- Discount on Cowshed products and Soho Home (up to 50%)
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more
White City House... Located in the former BBC headquarters in West London, White City House features 1960s-style interiors, a state-of-the-art gym and rooftop pool and bar. The club features a screening room, a Cecconi's Northern Italian restaurant, our Japanese restaurant Pen Yen with cabaret performances, plus daily music and event programming. In addition, we have 45 bedrooms housed within the original Grade-II listed Helios building.
The Role...
We are seeking a Runner to join our West London team at White City House (W12 7FR). As a Runner with Soho House, your role is to make sure that our members have an amazing experience every time. Possessing natural hospitality charm, we will give you a platform to connect, grow, have fun and make an impact. Your main responsibility is to assist the waiting staff and make sure the member gets a superior experience. You will deliver food orders from the kitchen (or drinks orders from the bar) to members' tables, acting as a point of contact between the kitchen/bar and the floor. Other responsibilities include ensuring tables are set up for service.
What we are looking for...
- 1-2 years' experience in a busy high-profile hospitality venue (preferred but not essential)
- Team player who communicates well with all colleagues
- Punctual, reliable and trustworthy
- Sense of urgency
- Yes, yes, yes mentality
- Ability to multitask and work in a fast-paced environment
- Have a genuine passion for food and beverage
- Flexible and available to working both opening and closing shifts when required
White City House Opening Hours:
- Mon - Weds - 7am - 1am
- Thursday - 7am - 2am
- Friday - 7am - 3am
- Saturday - 8am - 3am
- Sunday - 8am - 12am
*subject to change
Nearest Station (W12 7FR): White City, Wood Lane, Shepherd's Bush, Shepherd's Bush Market
Contact Detail:
Soho House & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Runner
✨Tip Number 1
Familiarise yourself with the Soho House brand and its values. Understanding their commitment to hospitality and member experience will help you align your approach during any interviews or conversations.
✨Tip Number 2
Network within the hospitality industry, especially in high-profile venues. Attend events or join online groups where you can connect with current or former employees of Soho House to gain insights and potentially get a referral.
✨Tip Number 3
Prepare to demonstrate your ability to multitask and work under pressure. Think of examples from your past experiences where you successfully managed multiple responsibilities, as this is crucial for a Runner role.
✨Tip Number 4
Showcase your passion for food and beverage during any discussions. Whether it's through sharing your favourite dining experiences or discussing trends in the industry, let your enthusiasm shine through.
We think you need these skills to ace Runner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience in hospitality, especially in busy environments. Emphasise your ability to multitask and your passion for food and beverage.
Craft a Strong Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific experiences that demonstrate your natural hospitality charm and teamwork skills.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as communication, reliability, and a sense of urgency. Use examples from past roles to illustrate these qualities.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Soho House & Co
✨Show Your Hospitality Skills
Make sure to highlight any previous experience in hospitality, even if it's not extensive. Talk about how you've contributed to creating a positive experience for customers in the past.
✨Demonstrate Team Spirit
Emphasise your ability to work well in a team. Share examples of how you've collaborated with colleagues to achieve common goals, as this role requires strong teamwork.
✨Exhibit a Sense of Urgency
During the interview, convey your understanding of the fast-paced environment. Discuss how you manage multiple tasks efficiently and maintain a sense of urgency while ensuring quality service.
✨Express Your Passion for Food and Beverage
Let your enthusiasm for food and drink shine through. Talk about your favourite dishes or drinks and why you love them, as this will resonate with the interviewers and show your genuine interest in the role.
