At a Glance
- Tasks: Lead the Vaccination and Immunisation Division to ensure effective delivery of Scotland’s vaccination programmes.
- Company: Public Health Scotland aims to improve health and wellbeing for all Scots.
- Benefits: Enjoy a hybrid working model, pension scheme, and various work-life balance perks.
- Why this job: Make a real impact on public health while collaborating with diverse stakeholders.
- Qualifications: Degree level education and significant experience in service delivery or health services required.
- Other info: Full-time role with potential weekend work during public health emergencies.
The predicted salary is between 48000 - 72000 £ per year.
About The Organisation
Public Health Scotland is Scotland’s lead national body for improving and protecting the health and wellbeing of all of Scotland’s people. Public Health Scotland wants to see a Scotland where everybody thrives, a Scotland where life expectancy improves and the difference in life expectancy between our poorest and wealthiest areas gets smaller. The role of the Clinical and Protecting Health Directorate is to protect the people of Scotland from infectious and environmental hazards; enable high-quality clinical and public health knowledge, research and innovation; and change clinical and public health practice by using audits at a national and local level. The Vaccination and Immunisation Division sits within this Directorate and supports Public Health Scotland’s role in providing leadership for the Scottish Vaccination and Immunisation Programme, working with key stakeholders, including Scottish Government and local NHS boards.
The Post
We are seeking to appoint a highly motivated and dynamic Senior Service Delivery Manager to drive the work of the Vaccination and Immunisation Division. The post-holder will work closely with clinical, scientific, and analytical staff as part of the Vaccination and Immunisation Division to contribute to the safe and effective delivery of Scotland’s vaccination programmes. You will also work with a range of policy makers, public health/health protection service providers and other stakeholders across Scotland and beyond.
The Candidate
You will have strong communications and presentation skills, with the ability to use these to lead, influence, negotiate and mediate in an often challenging and politicised environment. You should be educated to degree level or equivalent, with significant levels of work experience in a related, and preferable service delivery, environment. Service and/or direct project management experience and experience of working within health services would be an advantage. An ability to take the initiative, deal with conflicting demands and work under pressure are pre-requisites for this role. As is an ability to demonstrate PHS values.
Location and Working Pattern
Gyle Square, Edinburgh or Central Quay, Glasgow. Please note that PHS is currently in the process of relocating from Central Quay, Glasgow to Bothwell Street, Glasgow in 2025. PHS operate a hybrid working model with a mixture of working at home and days in the office each week. There will be an expectation to travel to local areas for some meetings and events. The post is a full time permanent post at 37 hours per week. During times of public health emergency, or other urgent business need, you may be required on a temporary basis to work your normal contracted working hours over 7 days including weekends, to meet the needs of the service. It is a condition of this employment that you must live and remain a resident within the UK for the post in which you will be employed with PHS.
Benefits
Our benefits package includes pension scheme, comprehensive range of work life balance policies, occupational health services, learning resource centres and discounted leisure, financial and shopping benefits.
Further Information
For an informal discussion on the post, please contact Susan Gimson, Operations Manager or Dan Ridsdale, Operations Manager. Closing date for completed applications is 20th March 2025. Interviews are anticipated to take place week commencing 31 March 2025. Further information on PHS is available from the website. Please note that the majority of correspondence is sent by e-mail only, so please check your e-mail regularly (including junk folders). Public Health Scotland is an equal opportunities employer and as such guarantees to interview all disabled applicants who meet the minimum criteria for our vacancies.
Senior Service Delivery Manager employer: NHS Ayrshire & Arran
Contact Detail:
NHS Ayrshire & Arran Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Service Delivery Manager
✨Tip Number 1
Familiarise yourself with Public Health Scotland's mission and values. Understanding their goals, especially around health equity and vaccination programmes, will help you align your experience and demonstrate how you can contribute to their objectives during discussions.
✨Tip Number 2
Network with professionals in the public health sector, particularly those involved in vaccination and immunisation. Attend relevant conferences or webinars to connect with key stakeholders and gain insights into current challenges and innovations in the field.
✨Tip Number 3
Prepare to discuss your project management experience in detail. Be ready to share specific examples of how you've successfully led teams or initiatives in a service delivery context, particularly within health services, as this will be crucial for the role.
✨Tip Number 4
Stay updated on current public health issues and vaccination strategies in Scotland. Being knowledgeable about recent developments will not only show your commitment but also allow you to engage in meaningful conversations with interviewers about the future of public health.
We think you need these skills to ace Senior Service Delivery Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Senior Service Delivery Manager position. Tailor your application to highlight how your skills and experiences align with the role.
Highlight Relevant Experience: Emphasise your service delivery and project management experience, particularly within health services. Use specific examples to demonstrate your ability to lead, influence, and manage conflicting demands in a challenging environment.
Showcase Communication Skills: Since strong communication and presentation skills are crucial for this role, provide examples of how you've successfully communicated complex information or led discussions with stakeholders in previous positions.
Tailor Your CV and Cover Letter: Make sure your CV and cover letter are tailored specifically for this position. Address the key competencies mentioned in the job description and ensure your documents reflect your understanding of Public Health Scotland's mission and values.
How to prepare for a job interview at NHS Ayrshire & Arran
✨Understand the Organisation's Mission
Familiarise yourself with Public Health Scotland's goals and values. Be prepared to discuss how your experience aligns with their mission to improve health and wellbeing across Scotland.
✨Showcase Your Communication Skills
As a Senior Service Delivery Manager, strong communication is key. Prepare examples of how you've effectively led, influenced, or mediated in challenging situations, especially within health services.
✨Demonstrate Project Management Experience
Highlight your service delivery and project management experience. Be ready to discuss specific projects you've managed, focusing on outcomes and how you navigated any obstacles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle conflicting demands and work under pressure. Think of scenarios from your past roles where you successfully managed such challenges and be ready to share those stories.