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- Tasks: Manage accounts receivable and lead a team in a fast-paced environment.
- Company: CoStar Group is a top global provider of real estate information and analytics.
- Benefits: Enjoy private medical cover, 28 days leave, and a vibrant workplace culture.
- Why this job: Join a mission-driven company that values diversity and innovation.
- Qualifications: Bachelor's degree or equivalent experience in finance operations required.
- Other info: Encouraging applications from underrepresented groups to promote equality.
The predicted salary is between 43200 - 72000 £ per year.
CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitise the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.
The Manager – Credit Control will be responsible for full life cycle accounts receivable management for our portfolio of brands, in a fast-paced, high volume, customer centric, metrics driven environment.
RESPONSIBILITIES- Maintain accounts receivable aging within agreed and accepted parameters.
- Lead reporting and conversations with Sales leaders on past due customers.
- Lead past due customer offboarding process.
- Lead Aged Debt reporting.
- Review client accounts on an ongoing basis to assess collectability of receivables and to head off potential problem accounts.
- Identify and resolve National accounts issues related to slow pay or non-payment of invoices through pro-active communication with clients and the sales team.
- Proactively drive down over 60 days past due balances.
- Manage an outbound call centre which engages with clients who have disputes on their invoice.
- Manage the performance of the Credit Controllers.
- Train and mentor Credit Controllers on performance optimization, customer interaction, product knowledge, and customer service.
- Assist other departments (sales, legal, general accounting) with Accounts Receivable activities.
- Analyse and improve the outbound call centre processes around Accounts Receivables.
- Lead special projects as required by senior management.
- Bachelor's degree or equivalent experience.
- A track record of commitment to prior employers.
- Strong track record of experience within consumer and/or commercial Accounts Receivable, finance operations, finance contact centre or other call centre operations.
- People management through several cycles and within a business-to-business collections environment or high transactional environment.
- Experience managing/administrating Fortune 3,000 level customers.
- Leadership and management skills, including the ability to prioritise and control workload of a team, coaching, and mentoring on professional development.
- Creative problem solving, attention to detail, objectivity and the ability to think strategically.
- Experience and demonstrated proficiency with Excel to handle large data sets.
- Ability to be flexible and adapt to changing situations at a high growth company, especially in the period of month/quarter/year-end closing.
- Ideally membership of the Chartered Institute of Credit Management.
- Additional language skills (French, Spanish, German) highly beneficial.
- Ability to articulate and execute corporate strategy, well-communicated with the ability to influence.
- Be goal-oriented and manage multiple responsibilities, adjust to changing priorities, and excel in a fast-paced environment.
Working at CoStar Group means you’ll enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of disciplines. As well as having an outstanding working environment based in iconic buildings the Shard and Blue Fin or one of our key UK-wide hubs. Other perks include full private medical cover, dental cover, Life Assurance and member rewards, 28 days annual leave, a competitive pension, season ticket loans, enhanced maternity and paternity pay and much more!
At CoStar, we recognise the positive value of diversity and promote equality. We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds – men and women, people of all ages, sexual orientations, nationalities, religions and beliefs. However, we particularly encourage applications from women, disabled and Black, Asian and Minority Ethnic (BAME) candidates, as these groups are underrepresented throughout the commercial real estate industry.
CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing.
Contact Detail:
CoStar Group, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Control Manager, Finance - London
✨Tip Number 1
Familiarise yourself with the specific metrics and KPIs that are important in credit control management. Understanding how to maintain accounts receivable aging and what constitutes acceptable parameters will show your potential employer that you are ready to hit the ground running.
✨Tip Number 2
Network with professionals in the finance and credit control sectors, especially those who have experience in high-volume environments. Engaging with industry peers can provide insights into best practices and may even lead to referrals for the position.
✨Tip Number 3
Brush up on your Excel skills, particularly in handling large data sets. Being able to demonstrate proficiency in data analysis during interviews can set you apart from other candidates, as this is a crucial part of the role.
✨Tip Number 4
Prepare to discuss your leadership and mentoring experiences in detail. Since the role involves managing a team of Credit Controllers, showcasing your ability to coach and optimise performance will be key to impressing the hiring managers.
We think you need these skills to ace Credit Control Manager, Finance - London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in accounts receivable management and people management. Use specific examples that demonstrate your ability to lead teams and manage high-volume environments.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the responsibilities listed in the job description, particularly your experience with customer interactions and problem-solving.
Highlight Relevant Qualifications: Clearly state your qualifications, such as your degree and any relevant certifications, like membership in the Chartered Institute of Credit Management. If you have additional language skills, be sure to mention them as they are highly beneficial.
Showcase Leadership Skills: Provide examples of your leadership experience, especially in managing teams within a finance or call centre environment. Discuss how you've successfully trained and mentored others, and how you approach performance optimisation.
How to prepare for a job interview at CoStar Group, Inc.
✨Know Your Numbers
As a Credit Control Manager, you'll be dealing with accounts receivable and financial metrics. Brush up on your knowledge of key performance indicators related to credit control, such as DSO (Days Sales Outstanding) and aging reports. Be prepared to discuss how you've managed these metrics in previous roles.
✨Demonstrate Leadership Skills
This role requires strong leadership and people management abilities. Think of examples where you've successfully led a team, mentored colleagues, or improved team performance. Be ready to share specific instances that highlight your coaching and mentoring skills.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Prepare to discuss how you would handle difficult clients, manage disputes, or improve processes within the accounts receivable function. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Showcase Your Analytical Skills
Given the emphasis on data analysis in this role, be ready to talk about your experience with Excel and handling large datasets. Discuss any tools or techniques you've used to analyse financial data and how you've applied those insights to drive improvements in credit control processes.
