Administration Support officer

We are seeking a highly motivated and organised individual.\\n\\nWhether you’re an experienced administrator or looking to start a career in the ECO/Social Housing sector, we welcome applicants who are eager to learn and grow. You’ll thrive in a fast-paced environment, working both independently and as part of a collaborative team.\\n\\nWhile experience in the sector is a bonus, it’s not essential— full training is provided to help you succeed.\\n\\nKey Responsibilities:\\n\\n * Accurately process and input incoming paperwork into internal systems and client portals.\\n\\n * Liaise with site-based operatives to ensure accurate data collection and provide support as needed.\\n\\n * Monitor, update, and maintain various spreadsheets and databases.\\n\\n * Handle incoming calls and direct them to the appropriate teams or individuals.\\n\\n * Make outbound calls to advise customers on the energy-efficient measures we will be installing.\\n\\n * Ensure all tasks are completed to a high standard and meet daily targets.\\n\\n * Communicate effectively with internal teams, customers, suppliers, and other stakeholders via phone and email.\\n\\nCandidate Requirements:\\n\\n * Strong organisational skills with the ability to prioritise and multitask effectively.\\n\\n * Excellent communication skills, both written and verbal.\\n\\n * Proficiency in Microsoft Word, Excel, and Outlook, with general computer literacy.\\n\\n * Comfortable making and receiving phone calls.\\n\\n * Experience with ECO4 Submissions is desirable but not essential.\\n\\nWhy Join Us?\\n\\n * Be part of a rapidly growing company in a booming industry.\\n\\n * Make a tangible impact on the environment and improve people’s lives.\\n\\n * Receive comprehensive training and ongoing support to develop your skills.\\n\\n * Work in a collaborative, dynamic, and supportive team environment.\\n\\n * Enjoy opportunities for growth and progression within a forward-thinking company