MS Dynamics 365 Solution Architect

Job Description

Dynamics 365 CE Solution Architect – UK (Hybrid/Remote)

Role Overview:
We are seeking an experienced Dynamics 365 CE Solution Architect to lead the design and implementation of Microsoft Dynamics 365 Customer Engagement (CE) solutions. This is a permanent position within a dynamic and collaborative environment, working with Power Platform, Dynamics 365 CE applications (Sales, Service, Marketing, and Field Services), and third-party integrations.

Key Responsibilities:

• Advise clients on the fit of Microsoft Dynamics 365 CE within their business environment, including infrastructure, functional needs, and compliance requirements.
• Lead the architecture and technical design of Dynamics 365 CE solutions, Power Platform, and Field Services.
• Work closely with Business Analysts, SMEs, and Functional Leads to design and integrate solutions with third-party systems.
• Guide technical teams, including Dynamics Developers, to ensure solution quality and best practices.
• Develop high-level solution architecture and detailed technical design documentation.
• Provide expertise in data integration, data migration, and cloud technologies.
• Support pre-sales activities, including client demonstrations.

Required Experience & Skills:

• 15+ years of experience in the Microsoft stack, with strong expertise in Dynamics 365 CE (CRM).
• Proven track record in full life cycle implementations across multiple versions (Dynamics CRM 4.0, 2011, 2013, 2016, 365).
• Hands-on experience with SQL Server (SSRS, FetchXML), .NET Framework, C#, Web API, Azure Logic Apps.
• Knowledge of HTML, CSS, JavaScript, JSON, XML, TypeScript.
• Experience in Azure, Power Apps, Microsoft Portals, and Field Services is a plus.
• Familiarity with enterprise frameworks (MVC, Entity Framework) and cloud security best practices.
• Strong client-facing communication and leadership skills.

Certifications & Requirements:

• Degree in a computer-related field or equivalent experience.
• Microsoft Dynamics 365 CE/CRM certification (MB-210).
• TOGAF certification and Agile methodology experience are desirable.
• Ability to travel for client meetings (approximately 20% of the time).

This is an exciting opportunity to work with cutting-edge Microsoft cloud technologies, delivering impactful solutions across industries.

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