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- Tasks: Lead store operations, manage team performance, and drive sales growth.
- Company: Join a dynamic retailer focused on high-value, big-ticket items.
- Benefits: Enjoy a competitive salary, bonuses, and career advancement opportunities.
- Why this job: Be part of a supportive team that values exceptional customer service and personal growth.
- Qualifications: Retail management experience, strong leadership skills, and a passion for customer satisfaction required.
- Other info: Comprehensive training provided to help you succeed in your role.
The predicted salary is between 35000 - 45000 £ per year.
Location: Thurrock
Salary: £35,000 - £45,000 base OTE £80,000
About Us: We are a dynamic and thriving retailer, specializing in high-value, big-ticket items. Our business prides itself on delivering exceptional customer experiences and maintaining strong growth. We are seeking a talented and experienced General Manager to lead our team and drive our business forward.
Job Overview: As the General Manager Designate, you will be responsible for overseeing all aspects of store operations, ensuring profitability, and delivering outstanding service. You will lead a dedicated team, manage performance, and implement strategies to enhance sales and customer satisfaction.
Key Responsibilities:
- Lead, mentor, and develop the store team to achieve business goals and objectives.
- Manage daily store operations, including inventory, merchandising, and customer service.
- Analyse sales data and market trends to make informed business decisions.
- Drive sales growth through effective marketing, promotions, and customer engagement.
- Ensure compliance with company policies, procedures, and health & safety regulations.
- Handle customer inquiries and resolve issues promptly and professionally.
- Monitor and manage financial performance, including budgeting and cost control.
- Foster a positive and productive work environment.
Qualifications:
- Proven experience in a retail management role, preferably within a high-value, big-ticket item environment.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Ability to analyse data and make strategic decisions.
- Customer-focused with a passion for delivering exceptional service.
- Strong organizational and multitasking capabilities.
- Proficiency in using retail management software and MS Office Suite.
What We Offer:
- Competitive salary ranging from £35,000 to £45,000 base, plus performance-based bonuses. OTE £80,000
- Opportunities for career advancement within a growing company.
- A supportive and collaborative work environment.
- Comprehensive training and development programs.
Contact Detail:
360 Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager Designate
✨Tip Number 1
Familiarise yourself with the retail industry, especially focusing on high-value, big-ticket items. Understanding market trends and customer preferences in this niche will help you stand out during discussions.
✨Tip Number 2
Prepare to showcase your leadership skills by thinking of specific examples where you've successfully managed a team or improved store performance. This will demonstrate your capability to lead and mentor effectively.
✨Tip Number 3
Research our company culture and values thoroughly. Being able to articulate how your personal values align with ours can make a significant impact during the interview process.
✨Tip Number 4
Network with current or former employees if possible. Gaining insights about their experiences can provide you with valuable information that you can use to tailor your approach and show your genuine interest in the role.
We think you need these skills to ace General Manager Designate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, especially in high-value or big-ticket item environments. Use specific examples to demonstrate your leadership and team management skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering exceptional customer service and your ability to drive sales growth. Mention how your previous experiences align with the responsibilities of the General Manager Designate role.
Highlight Key Achievements: In your application, emphasise any significant achievements in your past roles, such as improving sales figures, enhancing customer satisfaction, or successfully managing a team. Quantify these achievements where possible.
Showcase Analytical Skills: Demonstrate your ability to analyse sales data and market trends in your application. Provide examples of how you've used data to make informed business decisions in previous positions.
How to prepare for a job interview at 360 Resourcing
✨Showcase Your Leadership Skills
As a General Manager Designate, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on mentoring and developing team members to achieve business goals.
✨Understand the Business Model
Familiarise yourself with the company's focus on high-value, big-ticket items. Be ready to discuss how your experience aligns with this model and how you can contribute to enhancing sales and customer satisfaction.
✨Prepare for Data Analysis Questions
Since analysing sales data and market trends is crucial for this role, brush up on your analytical skills. Be prepared to discuss how you've used data to make informed decisions in previous roles.
✨Demonstrate Customer-Centric Thinking
The company values exceptional customer service. Think of specific instances where you've gone above and beyond for customers, and be ready to share these stories during your interview.
