General Manager- Emergency Care

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

Our transformation journey over the past number of years has been hugely progressive and you will be joining at a time as we set on our next phase of improvement ambitions in our Moving Forward Together strategy. NHS Greater Glasgow and Clyde (NHSGGC) is the largest NHS Health organisation in Scotland providing acute hospital, primary, community and mental health services to a population of 1.3 million plus providing specialist regional and national services to more than half of Scotland’s population. The geographical area covered is diverse; encompassing 6 HSCPs and with an annual revenue budget of c £4.4 billion and a capital budget of £98m.

NHSGGC is committed to ensuring constant development of its safe person-centred care models by incorporating and recognising innovation and technological advancement as key components of a modern healthcare system. The Acute Division within which the North Sector sits delivers a significant level of NHSGGC healthcare. In order to ensure we can continue with our key inputs, we require a General Manager for our Emergency and Acute Medicine service.

The General Manager will be responsible for the delivery of the Sector’s Emergency and Acute Medicine provision and patient flow model and will be accountable for the strategic and operational delivery and development of the Service. The role is vital for both NHSGGC and the North Sector in delivery of our aims and aspirations for Better Care, Better Health, Better Workplace, and Better Value.

You will report to the Director for the North Sector and have responsibility for ensuring there is a clear focus on the delivery of the range of high-quality, safe, and efficient patient-centred services required to meet local and national targets. The General Manager will, along with the Director, take forward the development of the Sector’s patient flow model linking with the other Sector General Managers to maximise resources to deliver patient care efficiently.

With strong influencing and leadership qualities, you will require to evidence significant experience at a senior level in operational management in a healthcare or equivalent, complex environment and will have the ability to inspire confidence and respect to lead and deliver in a politically sensitive and demanding environment. Key to the success of these roles will be the ability to contribute to the development of a strong, patient-focused culture which encourages initiative, individual and team responsibility, and open communication.

If you are inspired by the challenges this opportunity presents and believe you have the relevant skills, experience, and qualities we are seeking, then we look forward to receiving your application which will be given careful consideration. NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have. Applications are welcome from UK, EEA, and non-EEA candidates.

If you would like to find out more about this role before applying, please contact Neil McCallum, Director – North Sector, NHS Greater Glasgow and Clyde by email for a confidential discussion. Details on how to contact the Recruitment Service can be found within the Candidate Information Packs.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience, and qualifications during the recruitment and selection process.

NHS Scotland is reducing their full-time working week from 37.5 to 37 hours per week from 1 April 2024 but with no change in pay. This reduction will also be applied pro rata for part-time staff. This advert and any subsequent offer/contract of employment therefore reflects the new working hours. However, as not all service areas will be able to adopt the 37-hour working week immediately from 1 April 2024, you may be required to work up to an additional 30 minutes per week for a temporary period for which you would be paid until the service you are working in changes rosters or working patterns to accommodate the new reduced working week.

If you have any questions or concerns please contact the Recruiting Board. Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.

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