Customer Service Advisor

Customer Service Advisor (Temporary)

37 hours per week

Salary up to £24,401 per annum

Benefits include company pension scheme & private healthcare

Working in a hybrid way, we are looking to recruit a customer focused, people focused team player with excellent communication and people skills to join our customer service team.

The team are responsible for providing a front line service to customers, answering inbound calls and a face-to-face service and resolving queries at the first point of contact. You will be fielding a wide variety of enquiries from tenants, applicants and external customers and take a proactive approach to ensuring high customer satisfaction.

To be successful in a Customer Service Advisor role, the skills/ability you will need are:

• Experience of working in a Customer Service/contact centre environment.
• Ability to always maintain a high degree of confidentiality when dealing with sensitive information.
• Excellent attention to detail and accuracy.
• The ability to multi task
• Excellent IT skills, especially Microsoft Outlook, Word and Excel.
• Excellent communication skills, able to communicate across multiple channels including Microsoft Teams, Face to Face and Email.
• Able to work from our head office at least twice a week following the initial training period.

The closing date for applications is 31st March 2025

To apply or view the job details please lick on the link below:

https://trentanddove.current-vacancies.com/Jobs/Advert/3785723?cid=2123