Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support and maintain integrated audio, video, lighting, and media systems for exciting projects.
- Company: Join a dynamic team focused on high-profile AVLM projects across various sectors.
- Benefits: Enjoy opportunities for travel, hands-on experience, and professional growth in a fast-paced environment.
- Why this job: Perfect for tech enthusiasts who love troubleshooting and client interaction in the AVLM industry.
- Qualifications: ECS Card Holder with relevant experience in AVLM systems and a clean driving license required.
- Other info: Ideal for those passionate about technology and eager to work on innovative projects.
The predicted salary is between 36000 - 60000 £ per year.
About the Role: We are looking for a skilled AVLM Field Support Engineer to join our Integration team. This role involves providing professional services to support and maintain high-profile projects, key long-term clients, and AVLM SLA customers. You will be responsible for supporting the programming, commissioning, and testing of integrated audio, video, lighting, and media systems within the Broadcast, Leisure, Corporate, and Entertainment sectors.
Key Responsibilities:
- Support AVLM system programming, commissioning, and testing before and after project completion.
- Assist in the creation of O&M documentation and end-user guides.
- Provide ongoing support for AVLM systems as part of customer SLA agreements.
- Set up and support audio, visual, lighting, and media systems; conduct user training as required.
- Assist with projection, LED video wall alignment/calibration, and testing.
- Provide remote support and fault diagnosis for customers in line with SLAs.
- Offer 2nd Line Onsite Technical support for fault finding and issue resolution.
- Collaborate with commissioning, service, and support teams to improve solutions.
- Participate in a support/call-out rota to cover extended support hours.
- Attend pre-planned maintenance/support visits, including system servicing, software/firmware upgrades, and resolving outstanding tickets.
- Build and maintain strong relationships with suppliers for fault resolution.
Technical Skills and Experience:
- Proven IT skills, including proficiency in Microsoft Office (Word, Excel, PowerPoint).
- Extensive experience in AVLM systems, including programming, commissioning, testing, and fault finding.
- Knowledge of system integration, AV control systems, and converged IP networks.
- Experience with AVLM software programming and commissioning is essential.
- Familiarity with real-time render engines (Unreal Engine, Unity, Notch, etc.) is advantageous.
- Prior experience with Disguise/Pixera media servers is a plus.
- Strong troubleshooting and diagnostic skills for both hardware and software issues.
- A solid understanding of current industry legislation and AVLM system integration regulations.
Qualifications and Requirements:
- ECS Card Holder.
- Relevant qualifications or experience in Electrical, Audio, Visual, Lighting, or Media Systems disciplines.
- Full clean driving license is required (essential).
- Willingness to travel for site visits, including international and overnight stays.
This is an exciting opportunity for an individual with a passion for AVLM systems, troubleshooting, and client support. If you thrive in a fast-paced environment and enjoy the challenge of working on high-profile projects, we would love to hear from you.
To Apply: Please submit your CV and cover letter outlining your experience and qualifications.
Audio Visual Lighting Media Field Engineer employer: ZipRecruiter
Contact Detail:
ZipRecruiter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Audio Visual Lighting Media Field Engineer
✨Tip Number 1
Familiarise yourself with the latest AVLM technologies and trends. Being knowledgeable about current systems and software, such as Disguise or Pixera media servers, will help you stand out during interviews.
✨Tip Number 2
Network with professionals in the AVLM industry. Attend relevant events or join online forums to connect with others who work in this field. Building relationships can lead to valuable insights and potential job referrals.
✨Tip Number 3
Prepare for technical assessments by practising troubleshooting scenarios. Since the role requires strong diagnostic skills, being able to demonstrate your problem-solving abilities will be crucial during the interview process.
✨Tip Number 4
Showcase your experience with customer support and relationship management. Highlighting your ability to build strong client relationships and provide excellent service will resonate well with our team, as this is a key aspect of the role.
We think you need these skills to ace Audio Visual Lighting Media Field Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in AVLM systems, programming, and troubleshooting. Use specific examples that demonstrate your skills in audio, video, lighting, and media systems.
Craft a Compelling Cover Letter: In your cover letter, express your passion for AVLM systems and client support. Mention any high-profile projects you've worked on and how your skills align with the responsibilities outlined in the job description.
Highlight Technical Skills: Clearly list your technical skills, especially those related to AVLM software programming, system integration, and fault diagnosis. Mention any familiarity with tools like Unreal Engine or Disguise/Pixera media servers.
Showcase Your Qualifications: Include any relevant qualifications or certifications, such as your ECS Card, and emphasise your willingness to travel for site visits. This shows your commitment and readiness for the role.
How to prepare for a job interview at ZipRecruiter
✨Showcase Your Technical Skills
Be prepared to discuss your experience with AVLM systems in detail. Highlight specific projects where you programmed, commissioned, or tested audio, video, lighting, and media systems. This will demonstrate your hands-on expertise and understanding of the technical requirements.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Prepare examples of how you've diagnosed and resolved faults in AVLM systems. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Familiarise Yourself with Industry Standards
Research current industry legislation and AVLM system integration regulations. Being knowledgeable about these standards will show your commitment to compliance and best practices, which is crucial for the role.
✨Demonstrate Your Customer Support Skills
Since the role involves ongoing support for clients, be ready to discuss your experience in customer service. Share examples of how you've built strong relationships with clients and provided exceptional support, especially in high-pressure situations.
