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- Tasks: Become a trainee croupier and learn to deal exciting casino games like roulette and blackjack.
- Company: Join Genting Casinos, a leading leisure business in the UK with a vibrant atmosphere.
- Benefits: Enjoy flexible benefits, private GP access, gym discounts, and mental health support.
- Why this job: Experience a fun work culture with social events and opportunities for personal development.
- Qualifications: No prior experience needed; just bring enthusiasm and a willingness to learn.
- Other info: Must be over 18 and available for a 6-week training from 21/07/25.
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Are you looking for a brand-new career? Would you like to work in a fun, vibrant industry?
We are currently looking to recruit a trainee croupier, no previous gaming experience is necessary, if you are passionate about delivering great customer service and are willing to learn this could be the role for you. All training will be provided in an initial 6-week training school where you will learn to deal popular casino games including roulette and blackjack. Once you are trained, you will be responsible for dealing the casino games to our customers and ensuring they have an enjoyable experience.
Our Training School will run from 21/07/25 until 31/08/25 and applicants must be available throughout the 6 weeks.
Croupiers generally work night shifts and shift pattern is either 8pm-4am or 9pm-5am
Key skills and responsibilities include:
- Enthusiastic, bubbly personality ready to deliver outstanding customer service.
- Confident with a can-do mindset.
- An efficient team player.
- Flexible attitude to work – able to work shifts including nights and weekends to support our business.
- Good maths skills to enable correct calculation of customers bets.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
- Please note applicants must be over the age of 18, have the right to work in the UK and be able to pass a DBS check (no criminal record) in order to obtain a gaming license.
In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits. Read more details below.
WHAT WE OFFER
As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:
Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Life assurance.
- Employee assistance programme \” A confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
Flexible benefits* \” designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Travel insurance.
- Health Screening.
Rewards, recognition, development, and events
- Genting Academy \” online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
- Tips
*Subject to eligibility.
OUR BUSINESS
Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience.
As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
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Trainee Croupier employer: Genting Casinos
Contact Detail:
Genting Casinos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Croupier
✨Tip Number 1
Show your enthusiasm for customer service during any interactions. Whether it's in a casual conversation or during the interview, let your passion shine through. This role is all about creating a fun atmosphere for customers, so demonstrating your bubbly personality can set you apart.
✨Tip Number 2
Familiarise yourself with popular casino games like roulette and blackjack before the training starts. Even though no prior experience is needed, having a basic understanding of these games will show your commitment and eagerness to learn, making you a more attractive candidate.
✨Tip Number 3
Be prepared to discuss your flexibility regarding shift patterns. Since the role involves night shifts and weekends, emphasising your willingness to adapt to these hours will demonstrate that you're ready to meet the demands of the job.
✨Tip Number 4
Highlight any teamwork experiences you have had in previous roles or activities. As a croupier, you'll be part of a team, so showcasing your ability to work well with others can help you stand out as a strong candidate for this position.
We think you need these skills to ace Trainee Croupier
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand what being a trainee croupier entails. Familiarise yourself with the responsibilities and skills required, such as delivering excellent customer service and working flexible hours.
Tailor Your CV: Highlight any relevant experience or skills that align with the job description. Even if you don't have gaming experience, showcase your customer service skills, enthusiasm, and ability to work in a team.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for the role and the gaming industry. Mention your willingness to learn and adapt, and how your personality fits the vibrant environment of a casino.
Check Your Availability: Ensure you can commit to the full 6-week training period and the shift patterns mentioned in the job description. Clearly state your availability in your application to show you're ready for the commitment.
How to prepare for a job interview at Genting Casinos
✨Show Your Enthusiasm
As a trainee croupier, having a bubbly personality is key. Make sure to express your passion for customer service during the interview. Share examples of how you've gone above and beyond to make someone's experience enjoyable.
✨Demonstrate Your Maths Skills
Since good maths skills are essential for calculating bets, be prepared to showcase your numerical abilities. You might be asked some simple maths questions, so brush up on your basic calculations before the interview.
✨Highlight Your Flexibility
Croupiers often work night shifts and weekends, so it's important to convey your willingness to adapt to various schedules. Discuss any previous experiences where you had to be flexible with your working hours.
✨Prepare Questions About Training
The training school is a significant part of this role. Prepare thoughtful questions about the training process, what you'll learn, and how you'll be supported throughout. This shows your eagerness to learn and grow in the position.
