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- Tasks: Manage accounts, resolve queries, and ensure timely payments in a fast-paced environment.
- Company: Join a well-established distribution business in Poole with a focus on teamwork and customer service.
- Benefits: Enjoy modern offices, great bonuses, onsite parking, enhanced holiday, and free food and drinks.
- Why this job: Be part of a supportive culture that values your contributions and offers growth opportunities.
- Qualifications: Experience in credit control and strong customer service skills are essential; Excel proficiency required.
- Other info: Flexible working environment with a focus on employee well-being and team collaboration.
The predicted salary is between 24000 - 42000 £ per year.
An experienced Credit Controller is required for an established distribution business based in Poole. Reporting to the Finance Manager, you will have responsibility for a high volume of small and large accounts:
- Acting as the main point of contact for these accounts
- Reviewing new and existing accounts for creditworthiness
- Setting credit limits taking into account credit agency references and other relevant information
- Resolving invoice and payment queries
- Collection of outstanding monies
- Allocation of funds received to correct accounts
- Processing credit card payments
- Reconciling ledgers
- Distribution of statements
- Weekly report of accounts on stop
- Providing cover for other accounts roles on an ad hoc basis
You will need to have high volume credit control experience and enjoy customer interaction on the phone, so having a strong customer service ethic is essential. High attention to detail and the ability to work under pressure, particularly around month end, is also required. You must have good IT skills, particularly in Excel, and the ability to work as part of a small team. Ideally, some broader accounts experience is required.
In return, a good working environment is offered in modern offices with a great break out area, excellent monthly and yearly bonuses, onsite parking, and a whole range of benefits including enhanced holiday, sick pay, free food and drinks. Company culture is high on this company's agenda!
Credit Controller - Poole - £30,000 plus good bonus employer: Stichting Vrienden van Zonnehuisgroep Amstelland
Contact Detail:
Stichting Vrienden van Zonnehuisgroep Amstelland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller - Poole - £30,000 plus good bonus
✨Tip Number 1
Familiarise yourself with the specific credit control processes and software commonly used in the industry. This knowledge will not only help you stand out during interviews but also demonstrate your proactive approach to understanding the role.
✨Tip Number 2
Brush up on your customer service skills, as this role requires strong interaction with clients. Practising how to handle difficult conversations or payment disputes can give you an edge when discussing your experience in interviews.
✨Tip Number 3
Network with professionals in the finance and credit control sectors. Engaging with others in the field can provide valuable insights and potentially lead to referrals, which can significantly increase your chances of landing the job.
✨Tip Number 4
Prepare for questions related to high-pressure situations, especially around month-end processes. Think of examples from your past experience where you successfully managed tight deadlines and maintained accuracy under pressure.
We think you need these skills to ace Credit Controller - Poole - £30,000 plus good bonus
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your credit control experience, particularly with high volumes of accounts. Emphasise your customer service skills and any relevant IT proficiency, especially in Excel.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to handle invoice queries, collections, and customer interactions effectively.
Highlight Relevant Skills: In your application, clearly outline your attention to detail and ability to work under pressure. Provide examples of how you've successfully managed month-end processes or similar high-pressure situations in the past.
Proofread Your Application: Before submitting, carefully proofread your application for any errors or typos. A polished application reflects your attention to detail, which is crucial for a Credit Controller role.
How to prepare for a job interview at Stichting Vrienden van Zonnehuisgroep Amstelland
✨Showcase Your Credit Control Experience
Make sure to highlight your previous experience in credit control, especially dealing with high volumes of accounts. Be prepared to discuss specific examples of how you've managed credit limits and resolved payment queries.
✨Demonstrate Customer Service Skills
Since the role requires strong customer interaction, be ready to share instances where you've provided excellent customer service. Emphasise your ability to handle difficult conversations and maintain a positive relationship with clients.
✨Prepare for Technical Questions
Brush up on your IT skills, particularly in Excel. Expect questions about how you use spreadsheets for tracking payments or reconciling ledgers. Being able to demonstrate your proficiency will set you apart.
✨Exhibit Attention to Detail
Given the importance of accuracy in this role, prepare to discuss how you ensure attention to detail in your work. You might want to mention any systems or processes you use to minimise errors, especially during month-end.
