Service Quality Specialist
Service Quality Specialist

Service Quality Specialist

Hessle Full-Time 30000 £ / year No home office possible
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At a Glance

  • Tasks: You'll manage warranty claims and ensure top-notch service quality at our Porsche dealership.
  • Company: Join a prestigious Porsche dealership in Hull, known for excellence and innovation.
  • Benefits: Enjoy competitive pay, flexible hours, and a vibrant work culture with great perks.
  • Why this job: Be part of a dynamic team that values quality and customer satisfaction while working with luxury cars.
  • Qualifications: No specific experience required; just bring your passion for service and a willingness to learn.
  • Other info: Work Monday to Friday with alternate Saturdays, offering a balanced work-life schedule.

We are currently looking to recruit a Service Quality Specialist for our Porsche Dealership in Hull. The hours of work are 8:30am to 5:30pm, Monday to Friday as well as 1 in 2 Saturdays, 8:30am to 1:30pm. OTE of up to £34,000 plus benefits.

The successful candidate will be responsible for the effective claiming and processing of warranty work.

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Contact Detail:

Listers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Quality Specialist

✨Tip Number 1

Familiarise yourself with Porsche's warranty processes and policies. Understanding the specifics of how warranty claims are processed will give you a significant edge during interviews.

✨Tip Number 2

Network with current or former employees at the Porsche dealership. They can provide valuable insights into the company culture and expectations for the Service Quality Specialist role.

✨Tip Number 3

Prepare to discuss your experience with customer service and quality assurance. Be ready to share specific examples of how you've improved service quality in previous roles.

✨Tip Number 4

Show your passion for the automotive industry, particularly for Porsche. Being able to articulate why you want to work for this brand can set you apart from other candidates.

We think you need these skills to ace Service Quality Specialist

Attention to Detail
Warranty Claims Processing
Customer Service Skills
Communication Skills
Problem-Solving Skills
Time Management
Technical Knowledge of Automotive Systems
Data Entry Accuracy
Organisational Skills
Team Collaboration
Adaptability
Knowledge of Industry Standards
Conflict Resolution Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities of a Service Quality Specialist. Highlight key skills and experiences that align with the role, such as warranty work processing.

Tailor Your CV: Customise your CV to reflect relevant experience in service quality or warranty claims. Use specific examples from previous roles that demonstrate your ability to meet the requirements outlined in the job description.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your understanding of service quality. Mention why you want to work at the Porsche Dealership and how your skills can contribute to their success.

Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and professional. A polished application reflects your attention to detail.

How to prepare for a job interview at Listers

✨Know Your Warranty Processes

Familiarise yourself with the warranty claiming and processing procedures specific to the automotive industry. Being able to discuss these processes confidently will show your understanding of the role and its responsibilities.

✨Demonstrate Attention to Detail

As a Service Quality Specialist, attention to detail is crucial. Prepare examples from your past experiences where your meticulous nature led to successful outcomes, especially in quality assurance or customer service.

✨Research the Dealership

Take some time to learn about the Porsche Dealership in Hull. Understanding their values, customer service approach, and any recent news can help you tailor your answers and show genuine interest in the position.

✨Prepare Questions for Them

Think of insightful questions to ask during the interview. This could be about their current challenges in warranty processing or how they measure service quality. It shows that you're engaged and thinking critically about the role.

Service Quality Specialist
Listers
Location: Hessle
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  • Service Quality Specialist

    Hessle
    Full-Time
    30000 £ / year
  • L

    Listers

    100-200
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