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- Tasks: Join us as a Customer Service Specialist, helping customers with their banking needs.
- Company: Teleperformance is a leading contact center known for delivering top-notch customer service.
- Benefits: Enjoy the option to work from home after 3 months and other great perks.
- Why this job: Be part of a dynamic team in a reputable company that values your contribution.
- Qualifications: No prior experience needed; just bring your passion for helping others!
- Other info: This role is office-based initially, with flexible options available later.
The predicted salary is between 28800 - 42000 £ per year.
CUSTOMER SERVICE SPECIALIST – OFFICE BASED / OPTION TO WORK FROM HOME AFTER 3 MONTHS Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. TP is also ranked 25th in the Fortune World B…
Customer Service Specialist, Lloyds Banking Group - GLASGOW employer: Teleperformance
Contact Detail:
Teleperformance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Specialist, Lloyds Banking Group - GLASGOW
✨Tip Number 1
Familiarize yourself with the customer service principles that are essential for a role at Teleperformance. Understanding their commitment to delivering world-class service will help you align your responses during the interview.
✨Tip Number 2
Research common customer service scenarios and practice how you would handle them. Being able to demonstrate your problem-solving skills and empathy in real-life situations can set you apart from other candidates.
✨Tip Number 3
Show enthusiasm for the role and the company during your interactions. Employers love candidates who are genuinely excited about the opportunity to work with them, so let your passion shine through!
✨Tip Number 4
Network with current or former employees of Teleperformance on platforms like LinkedIn. They can provide valuable insights into the company culture and the expectations for the Customer Service Specialist role.
We think you need these skills to ace Customer Service Specialist, Lloyds Banking Group - GLASGOW
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Customer Service Specialist position at Lloyds Banking Group. Understand the key responsibilities and required skills to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous customer service experience you have. Use specific examples that demonstrate your ability to handle customer inquiries and resolve issues effectively.
Showcase Communication Skills: Since this role involves direct interaction with customers, make sure to highlight your communication skills. Provide examples of how you've successfully communicated with customers in past roles.
Personalize Your Application: Address your cover letter to the hiring manager if possible, and express your enthusiasm for the role and the company. Mention why you want to work for Lloyds Banking Group specifically and how you align with their values.
How to prepare for a job interview at Teleperformance
✨Research the Company
Before your interview, take some time to learn about Lloyds Banking Group and Teleperformance. Understand their values, mission, and the services they provide. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Prepare for Common Questions
Anticipate common customer service interview questions, such as how you handle difficult customers or your experience with problem-solving. Prepare specific examples from your past experiences that demonstrate your skills and abilities.
✨Showcase Your Communication Skills
As a Customer Service Specialist, strong communication skills are essential. During the interview, practice clear and concise communication. Make sure to listen actively and respond thoughtfully to the interviewer's questions.
✨Highlight Flexibility and Adaptability
Since the role offers an option to work from home after three months, emphasize your ability to adapt to different working environments. Share examples of how you've successfully transitioned between various roles or settings in the past.
