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- Tasks: Lead maintenance contracts, manage teams, and ensure projects meet client expectations.
- Company: Join a dynamic team at a leading construction firm in Northern Ireland.
- Benefits: Enjoy a competitive salary, van, fuel card, healthcare plan, and exclusive discounts.
- Why this job: Make an impact by improving services while working in a supportive and innovative environment.
- Qualifications: Experience in construction, strong communication skills, and a valid UK Driver’s License required.
- Other info: Opportunity for growth with continuous improvement initiatives and leadership development.
The predicted salary is between 36000 - 60000 £ per year.
This is a permanent full-time, Northern Ireland based role covering a workstream from our Mallusk Depot. On offer is a competitive salary in line with experience, van, fuel card and benefits package, including Healthcare Cash Plan, Life Assurance, Family Friendly policies, and "Perks" which offers exclusive member discounts, great deals, and cashback on shopping, travel, restaurants, and much more!
About the role: The Contracts Manager will be responsible for the service and delivery of maintenance and improvement contracts for the relevant area. They will oversee and support the management of Sub-Contractors, Direct Labour, Stores, Supply Chain Partners, Planners, and Administrators. The success in this role is to deliver all contract works in line with client KPI requirements and internal targets, ensuring staff understand their roles, providing adequate resources, organizing work, and closely monitoring to ensure works are completed safely, on time, to specification, and within budget. Supporting the Head of Operations in managing all resources and facilities related to the Depot is also essential. Managing the CFM and NIHE relationships is crucial, ensuring transparency and effective communication channels are maintained.
Key Responsibilities:
- Oversee KPIs with our clients.
- Record corrective actions, NCRs, and improvements.
- Manage applications using internal systems.
- Monitor daily planning and scheduling with the Depot Planning Teams.
- Coordinate and manage the supply chain, hold progress and performance meetings, and ensure delivery meets CFM’s expectations.
- Populate scorecards and reports, circulating them with teams to ensure consistent delivery of maintenance services.
- Liaise with NIHE management on contract matters, respond to queries, complaints, and prepare KPI challenges, contractor reports, improvement plans, and PLIC claims.
- Coordinate with the QS department on QS matters relevant to the contract, supporting in resolving queries and challenges.
- Work with Stores Personnel to ensure materials are available to keep work streams operating according to schedules.
- Manage Depot Facilities, Vehicles, and Equipment according to CFM’s processes.
- Control all waste streams within the Depot.
- Support People Management activities such as annual leave, recruitment, disciplinaries, attendance, and performance management.
- Assist with onboarding new staff.
- Champion Continuous Improvement and LEAN initiatives.
- Represent CFM at client meetings professionally.
- Participate in management reviews as part of the wider CFM management team.
- Perform duties in accordance with company policies and procedures.
- Perform any other duties as reasonably required.
Essential Criteria:
- Experience in the Construction Industry
- Good written and verbal communication skills
- A valid UK Driver’s License
Desirable Criteria:
- CSR Supervisor Card or NVQ equivalent
- Previous leadership experience
- IT skills and knowledge of Microsoft applications (Outlook, Word, Excel)
- Experience working on NIHE contracts
Contact Detail:
Combined Facilities Management (CFM) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contracts Manager
✨Tip Number 1
Familiarise yourself with the specific KPIs and performance metrics that are important to the role of a Contracts Manager. Understanding these will help you demonstrate your ability to meet client expectations during interviews.
✨Tip Number 2
Network with professionals in the construction industry, especially those who have experience with NIHE contracts. This can provide you with valuable insights and potentially lead to referrals or recommendations.
✨Tip Number 3
Brush up on your IT skills, particularly with Microsoft applications like Excel. Being able to showcase your proficiency in managing data and reports will be a significant advantage in this role.
✨Tip Number 4
Prepare to discuss your previous leadership experiences and how they relate to managing teams and resources effectively. Highlighting your ability to support and develop staff will resonate well with the hiring team.
We think you need these skills to ace Contracts Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the construction industry, particularly any roles that involved managing contracts or overseeing teams. Use specific examples to demonstrate your skills in communication and leadership.
Craft a Strong Cover Letter: In your cover letter, address the key responsibilities outlined in the job description. Explain how your previous experiences align with the role of Contracts Manager, focusing on your ability to manage KPIs, coordinate with teams, and ensure project delivery.
Highlight Relevant Skills: Emphasise your IT skills and familiarity with Microsoft applications, as well as any experience you have with NIHE contracts. Mention your valid UK Driver’s License and any additional qualifications like a CSR Supervisor Card or NVQ equivalent.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a Contracts Manager role.
How to prepare for a job interview at Combined Facilities Management (CFM) Ltd
✨Know Your Contracts
Familiarise yourself with the types of contracts you will be managing. Understand the key performance indicators (KPIs) and how they relate to client expectations. This knowledge will help you demonstrate your expertise and readiness for the role.
✨Showcase Leadership Skills
Prepare examples from your past experiences where you successfully led a team or managed a project. Highlight your ability to motivate others, resolve conflicts, and ensure that everyone understands their roles and responsibilities.
✨Communicate Effectively
Since communication is crucial in this role, practice articulating your thoughts clearly. Be ready to discuss how you would maintain effective communication channels with clients and subcontractors, as well as how you handle queries and complaints.
✨Demonstrate Continuous Improvement Mindset
Be prepared to discuss your approach to continuous improvement and LEAN initiatives. Share specific examples of how you've implemented improvements in previous roles, and how you plan to champion these initiatives in the new position.
