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- Tasks: Serve guests with exceptional food and beverage experiences during the night shift.
- Company: Join Four Seasons, a global leader in luxury hospitality known for its outstanding employee culture.
- Benefits: Enjoy a £37,000 package, profit share, free meals, and up to 20 complimentary hotel nights worldwide.
- Why this job: Be part of a team that values genuine connections and creates unforgettable guest experiences.
- Qualifications: No specific qualifications required; just a passion for service and a friendly attitude.
- Other info: Participate in fun events, enjoy career development, and access salary advance benefits.
The predicted salary is between 29000 - 41000 £ per year.
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location: Surrounded by the capital’s greenery and most coveted shopping streets, Four Seasons Hotel London at Park Lane seamlessly balances award-winning design with the city’s high notes. Take in views of Hyde Park from sun-drenched rooms and our rooftop spa, enjoy a leisurely meal on our one-of-a-kind al fresco terrace, then stroll to explore London’s famous sights.
Position: In Room Dining Night Server/Coordinator
Responsibilities: As an In Room Dining Night Server, you will be an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests. You will provide an enjoyable, expertly served beverage and/or dining experience conforming to Four Seasons standards of excellence for quality, professionalism and friendliness. As an In Room Dining Night Coordinator, you will calmly and efficiently deal with and distribute clearly all guest In Room Dining orders received over the telephone and mobile app. This individual will be well-informed and ensure good communication with the team regarding all events and special menus occurring daily.
Benefits:
- £37,000 package which includes F&B service charge, and salary.
- A profit share plan up to 5% of your annual salary.
- 40 hour working week.
- Excellent Training and Career Development opportunities.
- Up to 20 complimentary nights at any Four Seasons Hotels or Resort around the world with years of service.
- Free meals at Zest while on duty including fruits, coffee/tea and ice cream available throughout the day.
- Holiday entitlement increases with years of service up to 33 days off.
- Free Life Insurance while on duty.
- Opportunities to build a successful career with global potential.
- Season Ticket Loan & cycle to work scheme.
- Free Uniform dry cleaning available.
Employee Experience: Annual Themed Employee Party and many social, charitable and sporting events throughout the year. Access to Wagestream– a salary advance benefit. Employee Recognition Programmes & many, many more surprises to discover!
About Four Seasons Hotels and Resorts: Four Seasons Hotels and Resorts is a global, luxury hospitality company. We manage over 100 hotels and resorts and 44 private residences in 45 countries around the world and growing. At Four Seasons, we are powered by people and our culture enables everything we do. We believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. We look forward to receiving your application!
Night Room Service Server / Coordinator employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Room Service Server / Coordinator
✨Tip Number 1
Familiarise yourself with Four Seasons' values and culture. They place a strong emphasis on treating everyone with respect and creating memorable experiences, so be prepared to demonstrate how you embody these principles in your interactions.
✨Tip Number 2
Highlight any previous experience in hospitality or food and beverage service, especially in high-end environments. Be ready to discuss specific situations where you provided exceptional service or handled challenging guest requests.
✨Tip Number 3
Showcase your communication skills during the interview. As a Night Server/Coordinator, you'll need to effectively relay information between guests and the kitchen, so practice clear and concise communication techniques.
✨Tip Number 4
Prepare questions that reflect your interest in the role and the company. Asking about team dynamics, training opportunities, or how they maintain their high standards can show your enthusiasm and commitment to being part of their team.
We think you need these skills to ace Night Room Service Server / Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of the Night Room Service Server/Coordinator position. Tailor your application to highlight relevant experience in food and beverage service.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of Four Seasons' commitment to exceptional guest experiences. Mention specific qualities that make you a good fit for their team.
Highlight Relevant Experience: In your CV, emphasise any previous roles in food and beverage service or hospitality. Include specific examples of how you've provided excellent customer service and handled guest requests efficiently.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for spelling and grammatical errors. A polished application demonstrates attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at TN United Kingdom
✨Understand the Company Culture
Before your interview, take some time to research Four Seasons' values and culture. They emphasise treating everyone with respect and creating memorable experiences. Be prepared to discuss how your personal values align with theirs.
✨Showcase Your Customer Service Skills
As a Night Room Service Server/Coordinator, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a challenging situation effectively.
✨Demonstrate Team Communication
Effective communication is crucial in this role. Be ready to explain how you would ensure clear communication with your team regarding orders and special events. Highlight any previous experience working in a team-oriented environment.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of situations where you had to handle multiple tasks under pressure, especially during night shifts, and how you managed to maintain high service standards.
