Customer Advisor

Customer Advisor Decor Department

Part time – 30 hours per week

3 Month Fixed Term Contract

Shifts available Monday – Sunday, 7.00am – 10.00pm

UK Notional hourly rate £12.21 per hour* (Inclusive of a 54p per hour, store specific location allowance)

B&Q Enfield Retail Park

*Raising to £12.71 per hour from 1st April (Inclusive of an 81p per hour, store specific location allowance)

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.

As a Customer Advisor, you will:

1. Become an expert advisor and inspire customers in their home improvement projects.
2. Manage stock and set up displays to ensure the store looks great.
3. Provide excellent customer service, focusing on helping customers achieve their project goals.
4. Receive training in paint-mixing and cutting timber.

To succeed in this role, you should be:

1. Happy to help, eager to learn, and passionate about home improvement.
2. Friendly and outgoing, with a knack for assisting others.
3. Willing to expand your skills using new technology and methods.
4. A team player, flexible enough to work on a rota including weekends, evenings, and bank holidays.

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