DIO - Assurance and Compliance Manager - Security Services Group

We are seeking an experienced and proactive Assurance and Compliance Manager to join SSG’s Assurance and Compliance Team. This role is crucial to maintaining SSG’s business critical accreditations, including ISO 9001 and ISO 45001, which are vital for securing and retaining customers. In this varied and exciting role, you will work with a team of auditors to ensure compliance with industry standards, drive continuous improvement, and support SSG’s reputation for excellence. Your efforts will directly contribute to SSG’s ability to win new contracts and maintain operational integrity. Key Responsibilities: Conduct Quality Assurance (QA) audits to ensure continues certification of ISO 9001. Monitor and audit health and safety procedures to ensure certification of ISO 45001. Perform line management duties for employees and contractors, as required. Develop a deep understanding of SSG’s business and contribute to broader initiatives, including business planning and management meetings. Build and maintain positive relationships with SSG employees, customers, and suppliers, sharing knowledge and encouraging collaboration. Ensure SSG’s systems and standards support tender submissions and compliance with applicable legislation. Travel Requirements: The successful candidate will be expected to undertake periods of detached duty in the auditor role to ensure Assurance and Compliance activities at Government sites throughout the UK with occasional overseas travel. As an auditor, the individual will have the opportunity to make a significant contribution to the successful delivery by SSG of complex Defence, Government and Critical National Infrastructure Programs and Projects. Person specification Essential: Extensive knowledge of Quality Assurance Management Systems and Health and Safety Management Systems. Desirable: Experience or knowledge in one or more of the following areas: Intruder Alarm Systems Perimeter Intruder Detection Systems CCTV Systems Access Control Systems Integrated Security Systems or Security Management Systems Once onboarded, the successful candidate may be put through the application process to achieve the higher Developed Vetting security clearance level. Qualifications ISO 9001 Auditor Training IOSH Managing Safely Behaviours We’ll assess you against these behaviours during the selection process: Managing a Quality Service Delivering at Pace Changing and Improving Working Together We only ask for evidence of these behaviours on your application form: Managing a Quality Service Delivering at Pace Benefits Alongside your salary of 36,530, Ministry of Defence contributes 10,582 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. Generous Annual Leave: 25 days annual leave increasing by one day per year to a maximum of 30 days after five years of service. Career Development: benefit from continuous professional development opportunities within the security field, helping you grow and advance your career. Family Support: Access enhanced parental leave policies to support work-life balance during important life events. Exclusive Discounts: Enjoy savings through the Defence Discount Service (fees apply), offerings deals on a range of products and services. Health and Wellbeing: Receive Specsavers eye test vouchers and access on-site gym facilities (where available). Community and Social Perks: Join the Civil Service Sports Club (CSSC) or the Civil Service Club in London, providing access to a variety of social, cultural, and recreational activities (membership fees apply). On-Site Amenities: Many of our locations offer free parking, subsidised canteens, sports and social clubs, and on-site shops for your convenience. Inclusive Workplace: Join one of our Diversity and Inclusion Networks. We value diversity and are committed to creating an equal and supportive environment for all. Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements. The post does not offer relocation expenses. External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period. Please Note: Expenses incurred for travel to interviews will not be reimbursed. Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts. Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/ . The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments. MOD Recruitment Satisfaction Survey We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience. We use the Civil Service Success Profiles framework to ensure a fair and comprehensive assessment of candidates. Your suitability for the role will be evaluated based on your experience, skills and demonstration of core behaviours throughout the process. Candidates will be required to provide CV details to include job history; qualification details and previous skills and experience. Candidates will be required to provide a statement of suitability. (Word count: 500) At sift, you will be assessed against the following Success Profiles Behaviours: Delivering at Pace Managing a Quality Service When choosing your Behaviour examples, please make sure you use real life scenarios that relate to your own experiences. Whilst technology may help to enhance your written submission, presenting the ideas of others or those generated by technology, could result in your application being rejected. At interview, you will be assessed against the following Success Profiles Behaviours: Changing and Improving Working Together At interview, you will also be assessed against your experience discussing your background and its relevance to the role. What to Expect The interview will explore both your professional experience and how your behaviours align with the role’s requirements. Interviews are planned to take place via Microsoft Teams, week commencing 13th January 2024, however may be subject to change. The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3@mod.gov.uk . As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .