ER Specialist

We are seeking a proactive and experienced Employee Relations Specialist to join our HR team. This role is critical in providing expert advice and support on all aspects of employee relations across Equifax UK & Ireland. You will be responsible for managing complex cases, ensuring compliance with employment law, and promoting a fair and consistent approach to people management. This role requires a blend of strategic thinking, practical problem-solving, and a strong understanding of UK and Irish employment legislation. You will be based in our Leeds office, with a requirement to work in the office Tuesday, Wednesday and Thursday, and with travel to London, Nottingham and Wexford as required.

What You’ll Do

• Case Management: Manage complex employee relations cases, including disciplinary, grievance, performance management, and absence management, from initiation to resolution in collaboration with HR Business Partners.

• Policy & Compliance: Ensure compliance with all relevant UK and Irish employment legislation and company policies. Develop and update HR policies and procedures as required.

• Advisory Support: Provide expert advice and guidance to managers and employees on all employee relations matters, promoting best practice and consistency.

• Risk Management: Identify and mitigate potential employee relations risks, ensuring proactive and preventative measures are in place.

• Analysis: Assisting with termination decisions and attending and recording exit interviews and identifying trends and working with the HR team to action feedback.

• Relationship Management: Build and maintain strong relationships with managers, employees, and HR colleagues across UK & Ireland.

• Investigations: Conduct thorough and impartial investigations into employee complaints and allegations.

• Training & Development: Deliver training and workshops to managers on employee relations best practices and legal requirements.

• Data & Reporting: Maintain accurate records and provide regular reports on employee relations activity and Partner with HRBP’s on proactive resolutions.

• Projects and initiatives: Scope to lead People Forum and get involved in Employee Representative Groups

• Continuous Professional Development: Attending conferences and events as an employee liaison to keep up to date with current trends and possible improvements and update HR Team as required.

What Experience You Need

• Proven experience in a similar Employee Relations role, ideally within a large, complex organisation.

• Strong working knowledge of UK and Irish employment law and best practice.

• Demonstrated ability to manage complex employee relations cases effectively and efficiently.

• Excellent communication and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels.

• Strong problem-solving and decision-making skills.

• Ability to work independently and as part of a team.

• Excellent organisational and time management skills.

• Ability to handle sensitive and confidential information with discretion.

• Proficient in using HR information systems (we use Workday).

What Could Set You Apart

• CIPD qualification (or equivalent).

• Experience in conducting workplace mediations.

• Experience in delivering training and presentations.

• Experience working in a regulated industry.

• Experience working in a global organisation.

• Experience with Irish employment law.

• Experience with managing TUPE transfers.

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