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- Tasks: Lead the change lifecycle process and improve ITIL change management.
- Company: Join a forward-thinking company focused on modernising IT processes.
- Benefits: Enjoy flexible working options and a collaborative team environment.
- Why this job: Make a real impact by enhancing change management practices and working with diverse stakeholders.
- Qualifications: Experience in Change Management within an ITIL framework is essential.
- Other info: Opportunity to work with top ITSM tools like ServiceNow and FreshDesk.
The predicted salary is between 36000 - 60000 £ per year.
We're looking for a skilled Change Manager to drive forward their change lifecycle process improvement.
The Role: You will support the modernisation and standardisation of the ITIL change management. Working with numerous stakeholders to gain a deep understanding of the current challenges, assessing the risks and then translating this into a meaningful plan.
The Skill Requirements:
- Proven Change Management experience in an ITIL environment
- Excellent background running CAB meetings (Standard Change/ Emergency Change)
- Expertise delivering process improvement from assessment of needs
- Good knowledge managing ITSM Tools (ServiceNow/ FreshDesk)
- Stakeholder management at varying levels of seniority with the ability to present
What's next? If you believe you have the desired skills and experience, please follow the link to apply and attach a copy of your latest CV. If successful, a Consultant will be in touch to discuss in more detail.
Change Manager- ITIL employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Change Manager- ITIL
✨Tip Number 1
Familiarise yourself with the latest ITIL frameworks and methodologies. Being well-versed in current best practices will not only boost your confidence but also demonstrate your commitment to continuous improvement in change management.
✨Tip Number 2
Network with professionals in the ITIL community. Attend relevant webinars or local meetups to connect with others in the field. This can provide you with insights into common challenges and solutions, which you can reference during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed change initiatives in the past. Highlight your experience with CAB meetings and process improvements, as these are key aspects of the role.
✨Tip Number 4
Research StudySmarter's approach to change management and ITIL practices. Understanding our company culture and values will help you tailor your discussions and show how you can contribute to our goals.
We think you need these skills to ace Change Manager- ITIL
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your Change Management experience specifically in an ITIL environment. Emphasise your expertise in running CAB meetings and delivering process improvements.
Craft a Compelling Cover Letter: Write a cover letter that addresses the specific requirements mentioned in the job description. Discuss your experience with ITSM tools like ServiceNow or FreshDesk and how you've successfully managed stakeholder relationships.
Showcase Relevant Achievements: Include specific examples of past projects where you improved change management processes. Quantify your achievements to demonstrate your impact, such as reduced change failure rates or improved stakeholder satisfaction.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Change Manager role.
How to prepare for a job interview at TN United Kingdom
✨Understand ITIL Principles
Make sure you have a solid grasp of ITIL principles and how they apply to change management. Be prepared to discuss specific examples of how you've implemented these principles in past roles.
✨Showcase Your CAB Experience
Highlight your experience running Change Advisory Board (CAB) meetings. Be ready to explain how you facilitated discussions, managed differing opinions, and ensured that all stakeholders were heard.
✨Demonstrate Stakeholder Management Skills
Prepare to discuss your approach to stakeholder management. Provide examples of how you've engaged with various levels of seniority and tailored your communication style to suit different audiences.
✨Discuss Process Improvement Initiatives
Be ready to talk about specific process improvement initiatives you've led. Focus on the assessment of needs, the strategies you employed, and the outcomes achieved, particularly in relation to ITSM tools like ServiceNow or FreshDesk.
