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- Tasks: Lead a team, train new baristas, and craft delicious coffee recipes.
- Company: Join Costa Coffee, a global brand dedicated to quality and community impact.
- Benefits: Enjoy competitive pay, 50% food and drink discount, and a matched pension scheme.
- Why this job: Be part of a diverse culture that values your unique contributions and supports community change.
- Qualifications: Looking for trustworthy leaders eager to learn and inspire their teams.
- Other info: Start with a casual chat via AI to showcase your skills anytime, anywhere.
At Costa Coffee, we are what we craft. It’s about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.
Starting pay £12.93 – £13.93 per hour, rising with training to £13.43 - £14.43 (dependant on store location).
We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
What you’ll do:
- Creating smooth shifts even in busy periods
- Training and accrediting new Baristas
- Stirring up success for yourself and your team
- Crafting new recipes to energise your team
- Keeping standards high, from excellent espressos to monthly coffee excellence scores
Who you are:
- An example setter, someone we can put our trust in to keep everything running smoothly
- A leader, ready to take on new responsibilities within the team
- A learner, who can turn their knowledge into steaming hot ideas
When you apply, you’ll start with a quick, casual chat via Sapia.ai — just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry — there will always be human involvement in the review of your responses and in making the final hiring decision.
Team Leader employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Familiarise yourself with Costa Coffee's values and culture. Understanding their commitment to diversity, equity, and inclusion will help you align your responses during the interview process, showcasing that you are a great fit for their team.
✨Tip Number 2
Prepare to discuss your leadership style and experiences. As a Team Leader, you'll need to demonstrate how you've successfully managed teams in the past, so think of specific examples that highlight your ability to motivate and train others.
✨Tip Number 3
Showcase your passion for coffee and customer service. Being able to articulate why you love the coffee industry and how you can enhance customer experiences will set you apart from other candidates.
✨Tip Number 4
Be ready for the AI-powered chat with Sapia.ai. Familiarise yourself with common interview questions related to teamwork and leadership, as this tool will assess your traits based on your responses, so practice articulating your thoughts clearly.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Team Leader at Costa Coffee. Familiarise yourself with their values and what they expect from a leader in their team.
Tailor Your CV: Highlight your leadership experience and any relevant skills that align with the job description. Use specific examples to demonstrate how you've successfully led teams or managed busy shifts in the past.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for coffee and customer service. Mention why you want to work at Costa Coffee specifically and how you embody their values such as 'Disciplined to Deliver' and 'Win with Warmth'.
Prepare for the AI Chat: Since the application process includes a chat via Sapia.ai, think about how you can showcase your leadership qualities and problem-solving skills through your responses. Be ready to answer questions about your experience and how you handle challenges.
How to prepare for a job interview at Costa Coffee
✨Show Your Passion for Coffee
Make sure to express your love for coffee and the craft of making it. Share any personal experiences or stories that highlight your enthusiasm for the beverage and how it connects to your desire to work at Costa Coffee.
✨Demonstrate Leadership Skills
As a Team Leader, you'll need to showcase your leadership abilities. Prepare examples of how you've successfully led a team in the past, handled challenges, and motivated others to achieve their best.
✨Emphasise Training and Development
Costa Coffee values training and development, so be ready to discuss how you can contribute to training new Baristas. Highlight any previous experience in mentoring or coaching others, and your approach to fostering a learning environment.
✨Align with Company Values
Familiarise yourself with Costa's core values such as 'Disciplined to Deliver' and 'Win with Warmth'. During the interview, relate your personal values and experiences to these principles, showing how you would embody them as a Team Leader.
