Customer Success Manager

Customer Success Manager (French speaking), Initial 3 month contract (likely extend)

£250 per day Inside IR35. Hybrid Working, 1 day per week in the office in Reading

I’m looking for a Customer Success Manager to join a leading global business, managing a portfolio of license reviews & cyber services across a defined territory. This role is perfect for someone who thrives in a client-facing, analytical, and problem-solving environment!

Responsibilities:

1. Own a territory and manage license reviews across client customers
2. Engage directly with clients, analyse data, and present findings
3. Provide advisory insights on software compliance, utilisation & optimisation
4. Work cross-functionally with internal and external stakeholders

Required:

• Excellent communication, stakeholder management, and presentation skills
• Strong analytical & problem-solving abilities (Excel proficiency essential)

Preferred:

• Background in software, IT, cybersecurity, legal OR sales with a technical aptitude
• Experience in software asset management, IT compliance, cybersecurity, customer success
• French language skills are essential! Candidates without this will not be considered.

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