Sales Operations Director

Medius is a Swedish origin company and a leading global provider of cloud-based SaaS spend management solutions, helping organizations drive their business forward by enabling best-in-class process efficiency, cost-savings, and greater financial control. Spend management describes the process from placing an order through its delivery, verification, invoicing to its payment. Our products help companies at every step of the purchasing process, increasing their security and speeding it up. We use the latest advances in artificial intelligence (AI) and machine learning to automatically capture and process invoices.

Our values:

• Connect: We believe in the power of people, both individually and collectively. Our success is driven by respect and understanding, with a shared commitment to empowering finance teams of the future.
• Question: We embrace challenges and value diverse perspectives. By questioning and collaborating, we unlock better solutions and continuously innovate.
• Own: We are proactive, decisive, and committed to delivering results. We anticipate customer needs and follow through, earning their trust to focus on what they do best.

Job Overview:

The Director of Sales Operations is responsible for driving intense operational excellence and cadence, continuous improvement of sales productivity, sales performance execution, and quarterly/annual predictability, all while achieving revenue growth and profitability targets. This individual will directly support the EMEA Sales Leadership team, as well as collaborate on global sales operations initiatives. This individual will report to the SVP of Global Sales Operations. This position requires a strong technical aptitude and knowledge of business needs to support the objectives of the Sales Organization. This is a hands-on role without direct management responsibilities but with significant influence over the sales organization.

Primary performance goals include:

• Provide operational thought leadership to both the team and supported sales leaders.
• Build effective relationships within regional and global sales, sales operations and controlling leadership teams.
• Drive “Operational Success” for the European sales teams.
• Identify inefficiencies in sales processes and reporting and drive simplification, improvements and global standards across the organization.
• Provide insight and direction on business system enhancements.
• Support the design and implementation of optimum sales territories.
• Provide end-to-end operational support for regional Business Area leadership, ensuring transparency on demand generation, pipeline, forecast, top deals, results and other KPIs.
• Support sales QBRs, quarterly forecast cycle and provide analysis and insight on key trends, risks and deviations.
• Track and review pipeline situation, consolidate and communicate pipeline progression to key stakeholders.
• Prepare regular ad-hoc reports and analysis – proactively translating data into insights and decisions.
• Ensure consistent high data quality in all relevant systems and flawless execution of all ongoing and ad-hoc activities within the agreed sales operations scope.
• Understand the business priorities and leverage tools and processes for execution – covering Demand Management, Deal Execution, Forecasting and Performance Management.

Required Skills:

• University degree.
• Executive-level communication skills.
• Strategic thinker with strong problem solving and hands-on analytical skills: Problem identification, data collection, thorough analysis, solution development, action planning and execution.
• Results Driven – confident, thrives on hard work and consistent challenge, and is quick on his/her feet.
• Team Oriented – builds strong relationships at every level of the organization and is a strong motivator who knows how to influence and motivate others to consistently do their best work.
• Fast-Paced – thrives in a demanding, quick turnaround environment where change and ambiguity are daily realities.
• Thorough understanding of GTM models and sales processes.
• Change agent: Proactively drives operational efficiencies/effectiveness and identifies areas for improvement.

Work Experience:

• Minimum of 6 years’ experience in Sales Operations or related (Sales, Program Management, Finance, Consulting, Corporate Strategy).
• Proven track record of successful project management within an international matrix environment.
• Expert level knowledge of internal reporting platforms, CRM and sales support (e.g. SFDC, DOMO).