Project Manager London, United Kingdom

With Earnix, insurers and banks offer their customers personalized value fully aligned with corporate business goals and objectives. Our solutions offer systemized, enterprise-wide value with ultra-fast ROI. Earnix has been innovating for insurers and banks since 2001 with offices in the Americas, Europe, Asia Pacific, and Israel.

Our Professional Services team leads the implementation of cutting-edge analytics, rating and integration projects with industry-leading insurance companies and banks around the world. In this role, you will serve as the client's primary point of contact with Earnix, handling multiple priorities simultaneously while managing customer satisfaction throughout the project life cycle.

What you’ll do:

• Combine tactical execution skills with strategic expertise to lead cross-functional teams through the entire project lifecycle.
• Be the primary focal point to the customer for all project deliverables.
• Manage customer satisfaction throughout the project life cycle.
• Manage project expectations and assignments with team members, internally and externally.
• Anticipate problems and offer solutions necessary to keep a project within budget and on schedule.
• Maintain risk and issue log to ensure mitigation strategies are in place.
• In collaboration with Earnix management and client stakeholders, define and document project scope, goals, and deliverables while working in accordance with the project communication and governance matrix.
• Partner with Sales and Pre-Sales teams to create and execute accurate Statements of Work and present the Professional Services Implementation and Project Management methodologies to prospects.
• Plan and schedule project timelines and milestones using appropriate tools.
• Identify and manage project dependencies and critical path.
• Estimate resources and identify participants and skillsets needed to achieve project goals.
• Effectively communicate project expectations to project team members and stakeholders in a clear and timely fashion.
• Coordinate with all internal stakeholders the delivery of all customer requirements on time and on quality.
• Build an environment that motivates the team to work together toward a successful project delivery.
• Create and maintain detailed project documentation.
• Ensure project team time reporting is complete and accurate.

Requirements:

• Strong customer engagement skills and a passion for successfully delivering projects.
• Minimum 5-7+ years of solid project management experience in an enterprise software company.
• Master's or bachelor’s degree in a technical field such as computer science, engineering, or a related area.
• Experience managing software delivery projects in the fintech/insurtech industry.
• Experience leading projects in both Agile (Scrum) and waterfall environments.
• Experience managing multidisciplinary teams, including team members from diverse technical backgrounds.
• Skills in leadership, adaptability, problem-solving, and critical thinking.
• A solution-oriented mindset: when issues arise, be able to roll up your sleeves and tackle them with a ‘get it done’ attitude.
• Excellent customer-facing communication and presentation skills.
• The ability to cultivate strong relationships with clients, including senior stakeholders.
• The ability to cultivate strong relationships with internal stakeholders.
• Willingness to travel (when appropriate).

You’ll excel by:

• Focusing on the art of the possible.
• Communicating with honesty, candor, and respect.
• Collaborating seamlessly with colleagues across the company.
• Being resourceful and creative.
• Acting with empathy.

You’ll love it because:

• This is an incredibly impactful role in the organization.
• You will have the opportunity to work in a successful, fast moving, mission-driven company.
• You will have growth opportunities.
• You will collaborate with other professional and enthusiastic team members.
• Earnix has competitive benefits with an all-for-one mentality.