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- Tasks: Lead a dynamic team to deliver five-star service and memorable experiences for guests.
- Company: Join The Landmark London, a vibrant hotel located near Marylebone station.
- Benefits: Enjoy competitive salary, discounts, private medical insurance, and free meals on duty.
- Why this job: Be part of a fun, diverse community that values growth and positive energy.
- Qualifications: Experience in hospitality management and a passion for exceptional service are essential.
- Other info: Immediate start available; apply now to enrich your career journey!
The predicted salary is between 43200 - 72000 £ per year.
Enrich the Journeys of our People and our Guests as our Director of Accommodation Services! The Landmark London looks for unique individuals to join a team full of energy and passion, where we value your strengths and growth potential. This could be your moment to become a part of our journey! We are located opposite Marylebone station and a short walk from Baker Street and Edgware Road stations.
Some of the brilliant benefits you will enjoy as a Director of Accommodation Services are:
- Salary: Competitive
- Pension with company contributions
- 50% discount in all our restaurants and Spa treatments across our properties
- Team member and Friends & Family rates across our properties
- Complimentary stay after passing probation
- Extensive discounts on our benefits platform
- Access to private medical insurance
- Interest free season ticket loan
- Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing
- Support through development plans, apprenticeships and world-class management development programmes to be the best you can be
- Bike to work scheme
- Recommend a Friend incentive
- Uniforms provided and laundered complimentary
- Free meals on duty
- Opportunity to join our taskforces to contribute to the business focuses, community and environment
- Employee recognition schemes and Social Committee events including gala dinners and much more!
We are currently looking for a passionate Director of Accommodation Services, to join our Accommodation Services Team on a permanent basis, with an immediate start to consistently deliver memorable moments and five star service to our guests and each other. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences, where we care about careers and not just jobs.
As a Director of Accommodation Services, your main duties and expectations for the role will include:
- Team Management: Oversee all Housekeeping and Laundry department staff, including hotel employees, agency personnel, and contract cleaners, ensuring high standards of service and performance across the property.
- Cross-Department Coordination: Collaborate with multiple departments, Front Office, Engineering, and Guest Relations to ensure seamless service delivery and meet the expectations of all guests.
- Leadership of Senior Team: To be an active member of the hotels Senior Management Team. To direct and guide senior team members and Supervisors to ensure that all accommodation areas are consistently cleaned and maintained to the highest standards.
- Staff Training & Development: Lead a large team, identify and provide ongoing training and development to ensure excellence in service standards and performance across all departments.
- Financial management: Manage and be involved with the department's financial performance, including preparing payroll forecasts, budget projections, P&L results, and contributing to the Capex preparation and annual budgeting processes.
You will be required to work hours as necessary to fulfil your duties according to business needs, and in any event not less than 40 hours per week. If you feel your experience, personality and interest are a match for this Director of Accommodation Services role, we encourage you to apply today. What makes you unique makes us exceptional!
All applicants must be legally eligible to work in the UK.
Director of Accommodation Services - London employer: Landmark Hotel Company Ltd
Contact Detail:
Landmark Hotel Company Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Accommodation Services - London
✨Tip Number 1
Familiarise yourself with the specific values and culture of The Landmark London. Understanding their emphasis on positive energy and community can help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of The Landmark London. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Prepare examples from your past experience that demonstrate your leadership skills and ability to manage large teams effectively. Highlighting your success in training and developing staff will resonate well with the role's requirements.
✨Tip Number 4
Research the latest trends in accommodation services and hospitality management. Being knowledgeable about industry standards and innovations can set you apart as a candidate who is proactive and forward-thinking.
We think you need these skills to ace Director of Accommodation Services - London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in accommodation services, team management, and financial oversight. Use specific examples that demonstrate your leadership skills and ability to deliver high standards of service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the hospitality industry and your understanding of the role. Mention how your unique experiences align with the values of The Landmark London and how you can contribute to their team.
Showcase Leadership Experience: In your application, emphasise any previous roles where you led a team or managed multiple departments. Highlight your ability to train and develop staff, as well as your experience in cross-department coordination.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality sector.
How to prepare for a job interview at Landmark Hotel Company Ltd
✨Showcase Your Leadership Skills
As a Director of Accommodation Services, you'll be leading a large team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any training or development initiatives you've implemented.
✨Demonstrate Financial Acumen
This role involves financial management, so brush up on your budgeting and forecasting skills. Be ready to talk about your experience with P&L results and how you've contributed to financial performance in previous roles.
✨Emphasise Cross-Department Collaboration
Collaboration is key in this position. Prepare to discuss how you've worked with other departments to enhance service delivery. Share specific examples of successful projects that required teamwork across different areas.
✨Express Your Passion for Hospitality
The Landmark London values energy and passion. Make sure to convey your enthusiasm for the hospitality industry and your commitment to providing exceptional guest experiences. Share stories that illustrate your dedication to service excellence.
