Director, Change Delivery

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

Global Trade Solutions vision is to ‘connect the world through trade’ by bringing the future of trade to our clients through Global Trade Solutions. Trade is changing, clients need us more than ever, and new models and capabilities are needed to compete. For our customers, we need to remain committed to being strategic partners, global connectors, and innovative problem solvers to help businesses and economies grow.

We are currently seeking an experienced individual to join this team in the role of Director, Change Delivery. The base location of this role is London, operating a Hybrid working model.

In this role, you will:

• Implement new ways of working model across GTS COO underpinned by the value streams construct.
• Construct, own and execute book of work aligned to sub-value streams associated with programme management for all GTS change programmes.
• Lead and Line Management (up to 4 FTE) of Sub Value Stream Leads.
• Matrix manage (up to 15 FTE – CIB transformation resource pool).
• Trace and escalate activities against set milestones and adherence to programme governance inclusive of core build release management for strategic platform deployment.
• Chair working groups, managing risks/issues and reporting, ensuring alignment to Change Framework and governance.
• Ensure compliance with applicable governance and reporting to internal and external stakeholders.
• Coordinate papers/presentations requested by GTS teams, Global Businesses or Functions and regional/country stakeholders.
• Challenge where appropriate with the right level of trade product expertise to ensure investment dollars are spent wisely.

To be successful in this role you should meet the following requirements:

• Knowledge and understanding of the Global Trade Solutions.
• Excellent knowledge of Change / Transformation, both functionally and operationally.
• Experience in a fast pace and agile environment and drive strategic projects.
• Experience in solving business problems with data driven insights.
• Ability to deliver high quality reports, presentations and communications to Business Executives under strict deadlines.
• Ability to influence and facilitate strong collaboration across business areas.
• Experience in Business Management, Product Management, Chief Operating Officer (COO) Office or Strategy roles.
• Expert knowledge of Trade product suite is critical.
• Proven track record of adapting the ways of working from ‘waterfall’ to agile.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk.