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For Companies At a Glance
- Tasks: Maintain, service, and repair material handling equipment while providing excellent customer service.
- Company: Join a leading Manufacturing/Engineering company known for innovation and quality.
- Benefits: Enjoy a competitive salary, overtime pay, company van, laptop, phone, and health care scheme.
- Why this job: Gain hands-on experience, develop skills, and build relationships in a dynamic work environment.
- Qualifications: Level 3 Mechanical/Electrical Engineering qualifications and experience with heavy plant equipment are essential.
- Other info: Flexibility to travel and adapt to varying job schedules is required.
The predicted salary is between 30000 - 42000 £ per year.
Recruit4staff is proud to be representing their client, a leading Manufacturing / Engineering company in their search for a Field Service Engineer to work across the Stowmarket/Ipswich areas.
For the successful Field Service Engineer, our client is offering:
- Salary up to GBP38,000 Per Annum - Depending on experience
- Regular Overtime payable at time and a half
- 40 hours per week, 8:30am - 5pm
- 25 days holiday + bank holidays
- Company Van
- Company Laptop and phone
- Company power tools
- Excellent training / development opportunities
- Death in service
- Company Pension
- Health Care scheme
The Role Field Service Engineer:
We are looking for a Field Service Engineer in the Stowmarket/Ipswich area to be responsible for maintaining, servicing, and repairing third-party material handling equipment. In this role, you will be providing a good level of customer service through product knowledge and customer interaction.
- Complete all service, repair, warranty, and inspection jobs allocated daily, to a high-quality standard
- Working on a variety of Material Handling equipment - Working on quite large equipment at times
- Build strong rapport and relationships with customers, through professional behaviour and a customer-focused mindset
- Troubleshoot, investigate, and resolve standard technical problems that arise, ensure ongoing customer satisfaction
- Develop skills and knowledge of the organisation’s products and service
- Comply with all Legal and company standards, such as the code of conduct and H&S practices.
This role will involve also travelling to other areas depending on what the Coordinators have scheduled in workwise.
What our client is looking for in a Field Service Engineer:
- Mechanical/Electrical Engineering or similar qualifications to Level 3 are ESSENTIAL
- Experienced multi-skilled engineering experience with heavy plant equipment and working with Hydraulic Systems (ESSENTIAL)
- Able to read and follow electrical wiring diagrams
- Ideally be coming from a Heavy Material Handling, Plant or HGV background
- Fault find and diagnostics of CANBUS Systems, as well as electrical fault finding
- Good IT literacy, numeracy, and analytical skills.
- Must be flexible and very adaptable
- This isn't a normal 8:30am-5pm job, you will need to be flexible to work over / travel, depending on the job being worked on
- Overnight stays could happen but infrequently
- Flexibility to travel as the location will depend on what the Coordinators have scheduled
Key skills or similar Job titles as the Field Service engineer:
- Field Service Engineer
- Service Engineer
- Mechanical Fitter
- Vehicle fitter
- HGV fitter
- Plant fitter
- Hydraulics engineer
- Site engineer
- Agricultural mechanic
The Field Service Engineer position is Commutable From: Ipswich, Suffolk, Stowmarket, Felixstowe, Needham Market, Henley, Westerfield.
For further information about this Field Service Engineers position and/or any other positions please apply now.
Field Service Engineer employer: Recruit4Staff Ltd.
Contact Detail:
Recruit4Staff Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Familiarise yourself with the specific types of material handling equipment mentioned in the job description. Understanding the common issues and maintenance practices for these machines will help you stand out during interviews.
✨Tip Number 2
Network with professionals in the field service engineering sector, especially those who have experience with heavy plant equipment. Engaging with industry groups or forums can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your troubleshooting and diagnostic skills in detail. Be ready to share specific examples of how you've resolved technical problems in previous roles, particularly with hydraulic systems or CANBUS technology.
✨Tip Number 4
Demonstrate your flexibility and adaptability during the interview process. Highlight any past experiences where you successfully managed changing schedules or travel requirements, as this is a key aspect of the role.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in mechanical and electrical engineering, particularly with heavy plant equipment and hydraulic systems. Use specific examples to demonstrate your skills.
Craft a Strong Cover Letter: Write a cover letter that showcases your customer service skills and ability to troubleshoot technical problems. Mention your flexibility and willingness to travel, as these are key aspects of the role.
Highlight Relevant Qualifications: Clearly state your qualifications, especially if you have Level 3 certifications in Mechanical or Electrical Engineering. This is essential for the role, so make it prominent in your application.
Showcase Your Soft Skills: In your application, emphasise your ability to build rapport with customers and your professional behaviour. These soft skills are crucial for providing excellent customer service in this position.
How to prepare for a job interview at Recruit4Staff Ltd.
✨Showcase Your Technical Skills
Make sure to highlight your mechanical and electrical engineering qualifications, especially your experience with heavy plant equipment and hydraulic systems. Be prepared to discuss specific projects or challenges you've faced in these areas.
✨Demonstrate Customer Service Focus
Since the role involves a lot of customer interaction, emphasise your ability to build rapport and provide excellent service. Share examples of how you've successfully resolved customer issues in the past.
✨Prepare for Technical Questions
Expect questions related to fault finding and diagnostics, particularly with CANBUS systems and electrical wiring diagrams. Brush up on these topics and be ready to explain your troubleshooting process.
✨Emphasise Flexibility and Adaptability
This role requires a flexible approach to work hours and travel. Be ready to discuss your willingness to adapt to changing schedules and your experience with overnight stays if necessary.
