Communications Lead, Newcastle upon Tyne

Communications Lead, Newcastle upon Tyne

Client: Virgin Money

Location: Newcastle upon Tyne, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: ad614e929b4e

Job Views: 3

Posted: 11.03.2025

Expiry Date: 25.04.2025

Job Description:

Business Unit: Digital innovation – Products & Channels CIO

Salary range: £50,000 – £70,000 per annum DOE + red-hot benefits

Location: Hybrid with occasional travel to office hubs in Glasgow, Newcastle, London.

Contract type: Permanent – Full Time

Our Team

The Product and Channels (P&C) team leads client-facing apps, colleague apps, and web services. We’re transforming to enhance collaboration, encourage curiosity, and streamline operations for exceptional customer experiences.

As such, our Colleague Communications lead will play a vital role in the delivery of engaging communication experiences for our internal colleagues. If you’re passionate about providing top-notch communications to a great team, this role might be the perfect fit for you.

What you’ll be doing

• Take the lead on communications projects across our technology teams to support the development and delivery of the integration communications plan.
• Delivery of our communications strategy for our P&C CIO and support our integration communications plan.
• Advise on all matters relating to P&C CIO communications, supporting our CIO Leadership Team and P&C Chief Information Officer in the design and tone of colleague communications that are timely, accurate and engaging.
• Identify compelling stories and demonstrate creative storytelling to bring them to life across a range of digital channels for a Products & Channels audience.
• Create high quality, engaging content in a variety of formats (written, digital etc), aligned to brand guidelines and meeting appropriate approval/disclosure requirements.

We need you to have

• Proven experience in internal communications or a related discipline with an ability to influence.
• Great storytelling skills, with experience in adapting a strategic narrative into concise, compelling content.
• Ability to design and produce accurate, strategic communications within tight timescales and to the highest quality.
• Experience of managing internal events working with third parties and P&C leadership team to deliver high-quality outputs.
• Ability to produce high-quality supporting visuals for online content to agreed standards.
• Experience in managing digital channels, e.g. intranets, email, social platforms, live broadcasting.
• Ability to work to agreed content and channel strategies.
• Experience of capturing and understanding analytics for content and channel engagement.

It’s a bonus if you have but not essential

• Previous experience working in technology teams, financial services or a PLC environment.
• Experience working with agencies and third parties.
• Experience in leading incident management communications.
• Knowledge of AI tools to benefit internal communications.

And there’s no waiting around, you’ll enjoy these benefits from day one.

Feeling insatiably curious about this role? If we’re lucky to receive a lot of interest, we may close the advert early.

We’re all about helping you Live a Life More Virgin , so happy to talk flexible working with you.

Be yourself at Virgin Money
We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute.

As a Disability Confident Leader, we’re committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team.

Now the legal bit
Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we’ll need you to confirm you have the right to work in the UK.

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