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- Tasks: Be the friendly face ensuring guest safety at exciting race events!
- Company: Join Chester Race Company, a top brand in the North West with diverse venues.
- Benefits: Enjoy flexible hours, weekly pay, enhanced rates, and fun working with friends!
- Why this job: Experience thrilling events while gaining valuable skills in a dynamic environment.
- Qualifications: Must have a valid SIA Door Supervisor Badge and strong guest experience skills.
- Other info: Shifts mainly evenings and weekends; training provided for Spectator Safety.
Chester Race Company are recruiting Event SIA Door Supervisors for the 2025 race season at Chester as well as Bangor-on-Dee racecourse! Race days and events are truly something spectacular to be a part of! This role is exciting and varied, you’ll work racing and other events at the racecourse as well as prestigious venues across the region and further afield!
What’s in it for you?
- Flexible working – choose your hours via an app
- Weekly pay every Friday
- Enhanced rates of pay!
- Reward and recognition schemes
- Earn money whilst having fun working alongside friends
- Work at prestigious events
General Responsibilities Include:
- Offering an excellent level of guest experience
- Conducting searches
- Monitoring crowd safety and behaviour
- Upholding our licensing objectives
- First response to any reported issues mainly relating to control of alcohol and conflict management
- Checking tickets and relaying information
- Directing guests to relevant areas of the venue
- In the event of an emergency/evacuation you will follow safety protocols & direct guests to exit the venue safely
The successful Event SIA Door Supervisor will have the following:
- You must hold a valid SIA Door Supervisor Badge
- A friendly, approachable, and professional manner
- Strong guest experience skills
- Confident in conversational English
- Desirable qualifications are L2 Spectator Safety, First Aid at work
As a mandatory requirement of this role you will undertake training in Level 2 Spectator Safety within 12 months of working with us.
Our rates of pay (inclusive of holiday pay): 18+ £17.08 per hour
Shift Availability: Our shifts vary! You are in control of the hours you work via our staff app. Shifts will be predominantly evenings and weekends.
Join us in time to work at BOODLES MAY FESTIVAL 7th to 9th May 2025! Our biggest and best race meeting of the calendar year at Chester Racecourse. With 3 race days in a row this is a great chance to get lots of experience in the role and top up your wages!
If you have previously worked within the Security industry and feel this is the perfect fit for you, please apply today!
Event SIA Door Supervisor employer: Chester Racecourse
Contact Detail:
Chester Racecourse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Event SIA Door Supervisor
✨Tip Number 1
Familiarise yourself with the Chester Race Company and its events. Understanding their brand and the specific atmosphere of race days will help you stand out during interviews, as you'll be able to demonstrate your enthusiasm and knowledge about the company.
✨Tip Number 2
Network with current or former Event SIA Door Supervisors. They can provide valuable insights into the role and the application process, plus they might even refer you, which can significantly boost your chances of landing the job.
✨Tip Number 3
Prepare for situational questions that may arise during the interview. Think about scenarios related to crowd management and guest experience, and how you would handle them. This will show your problem-solving skills and readiness for the role.
✨Tip Number 4
Highlight any relevant experience in customer service or security roles during your discussions. Even if it's not directly related, showcasing your ability to manage people and ensure safety will resonate well with the hiring team.
We think you need these skills to ace Event SIA Door Supervisor
Some tips for your application 🫡
Highlight Relevant Experience: When applying for the Event SIA Door Supervisor position, make sure to emphasise any previous experience in security or customer service roles. Mention specific instances where you provided excellent guest experiences or managed crowd safety.
Showcase Your Qualifications: Clearly state that you hold a valid SIA Door Supervisor Badge and any other relevant qualifications, such as Level 2 Spectator Safety or First Aid at Work. This will demonstrate your readiness for the role.
Tailor Your CV: Customise your CV to reflect the skills and responsibilities mentioned in the job description. Use keywords from the listing, such as 'crowd safety', 'guest experience', and 'conflict management' to catch the employer's attention.
Craft a Strong Cover Letter: Write a compelling cover letter that expresses your enthusiasm for the role and the company. Share why you want to work at Chester Race Company and how your skills align with their needs, particularly for events like the BOODLES MAY FESTIVAL.
How to prepare for a job interview at Chester Racecourse
✨Show Your Guest Experience Skills
Since the role focuses heavily on guest experience, be prepared to discuss your previous experiences in customer service. Share specific examples of how you've handled difficult situations or ensured guests had a great time.
✨Demonstrate Your SIA Knowledge
Make sure you understand the responsibilities that come with holding an SIA Door Supervisor Badge. Be ready to explain how you would uphold licensing objectives and manage crowd safety effectively.
✨Be Approachable and Professional
The company values a friendly and professional manner. During the interview, maintain a positive attitude, smile, and engage with the interviewer to showcase your interpersonal skills.
✨Prepare for Scenario Questions
Expect scenario-based questions related to conflict management and emergency situations. Think about how you would respond to various challenges, such as dealing with unruly guests or managing an evacuation.
