Museum Assistant

Hillingdon Museums manage several historic sites, including the Battle of Britain Bunker, Hillingdon’s Museum & Archives, Eastcote House Gardens, and Manor Farm with its 13th-century Great Barn and Tudor Manor House. With ambitious plans for growth, we’re looking for enthusiastic and engaging Museum Assistants to join our team.

Full-Time or Job Share (Part-Time) Positions Available:

• Job Share: 2 Part-Time Positions (18 hours each) | £14,673 - £15,315 per annum (pro rata)
• Full-Time: 1 Position (36 hours) | £29,346 - £30,630 per annum

Key Responsibilities:

• Deliver expert tours at the Battle of Britain Bunker, bringing history to life for visitors.
• Support front-of-house operations, including ticket sales, rota coordination, and volunteer assistance.
• Engage with the public across our historic sites, ensuring a welcoming and informative experience.
• Assist with additional duties, such as managing private hire bookings, running the gift shop, supporting social media and website updates, and working on small-scale projects.

What We’re Looking For:

• A passion for history and the ability to tell compelling stories.
• Strong presentation skills, with the confidence to engage diverse audiences, from children to history enthusiasts.
• Adaptability, with the ability to switch between different roles across our sites.
• Excellent customer service skills, ensuring visitors have a memorable experience.
• Willingness to work weekends and school holidays, our busiest times.

Additional Information:

• Work is scheduled on a rota basis, with potential for annualised hours to match seasonal demand.
• Interviews will include a prepared presentation on a Second World War topic (details to be provided).

If you love history and enjoy engaging with people, we’d love to hear from you!

About Us:

We value our employees and are committed to ensuring that they enjoy a fulfilling and rewarding career with us. We understand that a happy and motivated workforce is essential for the success of our organisation. That is why we offer a wide range of employee benefits to enhance your work-life balance, financial wellbeing, health, and professional development.

Work Life Balance:

• Flexible Working Hours – We recognise the importance of flexibility in managing your work and personal life.
• 36 Hour Week – Enjoy a standard 36-hour workweek for all full time staff.
• Generous Holiday Entitlement – You will receive a minimum of 26 days annual leave each year, in addition to bank holidays. This entitlement increases to a maximum 37 days after 10 years of service.

Health & Wellbeing:

• Hillingdon Sport Leisure – Stay active and healthy with discounts at council owned leisure centres and swimming pools across the borough.
• Cycle Purchase Scheme – Promote eco-friendly commuting with our cycle purchase scheme.
• Discount on Golf Fees – Enjoy up to 30% discounts on green fees at council owned golf courses.
• Financial Benefits – Secure your future with access to the Local Government Pension Scheme and membership to the Credit Union.
• Vivup Benefits – Access a variety of offers and discounts through our Vivup Benefits.
• Eye Care – We contribute towards eye tests and lenses for Display Screen Equipment.
• Mental Health Support – Our mental health first aiders are trained to identify, understand, and help employees experiencing mental health issues.
• Support and Counselling Services – Access free 24-hour confidential advice and counselling as well as a legal advice service for you and your immediate family.

Commute with Ease:

• Travel Support – Make your daily commute easier with our season ticket loans and free car parking. We also provide bicycle parking, lockers, and showers at the Civic Centre.

Equity, Diversity and Inclusion Statement:

At the London Borough of Hillingdon, we are committed to creating a diverse, inclusive, and equitable workplace. This commitment means that all employees, job applicants and others who work for us will be treated fairly. The aim is for our workforce to be representative of all sections of society and Hillingdon residents so we welcome applicants from a wide variety of backgrounds. We strive to ensure that our recruitment process is free from discrimination and bias, and we are dedicated to providing reasonable adjustments to applicants with disabilities. Join us in building a workplace where everyone feels respected, able to give their best and be themselves at work, whilst contributing meaningfully to our organisation's success.

Additional Information:

Due to an expected high volume of applications, we could close this role early, we therefore recommend you apply as soon as possible to avoid disappointment.