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For Companies At a Glance
- Tasks: Support delivery operations, manage project standards, and improve agile practices.
- Company: Made Tech uses human-centred technology to enhance public services for a better society.
- Benefits: Enjoy hybrid work options, competitive salary, and opportunities for professional growth.
- Why this job: Join a mission-driven team focused on social impact and innovative technology solutions.
- Qualifications: Experience in project management, agile methodologies, and strong communication skills required.
- Other info: Eligibility for SC clearance is necessary; flexible locations across UK office hubs.
The predicted salary is between 31500 - 38500 £ per year.
About Made Tech
Our aim at Made Tech is to use human-centred technology to improve our society. We believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone.
About The Role
The PMO Analyst will be responsible for delivery operations support, delivery assurance support and capability improvements. You will help establish and maintain standards for projects, oversee progress against plans, manage dependencies and issues, and ensure that projects stay on track. The PMO Analyst will participate in building and implementing agile delivery management improvements and offering subject matter expertise to elevate best practices across the organization. This role will be part of the delivery management capability at Made Tech.
Key responsibilities
- Delivery operations support
- Produce financial reports for account teams (contract/SOW burndown).
- Validate, track and approve TOIL for account teams.
- Track, manage and report account expenses.
- Account invoice review and approvals.
- Client asset management.
- Support onboarding new team members and create rotation plans where appropriate.
- Support the team with travel and accommodation booking as required.
- Provide timely and visual client-ready reporting on SLA/KPI adherence, social value commitments, financial performance, commercials and delivery status at the agreed frequency level to a range of stakeholders across the business, up to C-Suite level.
- Manage reporting on contract/SoW compliance.
- Manage team work plans/schedules and on-site register.
- Facilitate key meetings/ceremonies with stakeholders where appropriate.
- Establish and maintain standards for projects.
- Offer guidance on best practices and processes for managing projects.
- Monitor progress against plans and report on results.
- Schedule and facilitate reviews to ensure projects are on track.
- Oversee dependencies, action/issue monitoring, and controls and help to perform health checks work streams/SoWs.
- Be an active participant in the Delivery Management community within the engagement and Made Tech.
- Build and implement plans to improve the Agile delivery management capability.
- Participate as part of the PMO team in delivering improvements and changes to the Delivery Management capability.
- Provide subject matter expertise in agile project management disciplines to continuously improve the Delivery Management skills and adoption of best practice.
Skills, knowledge and expertise
- Experience leading or supporting business change programs or portfolios.
- Programme office delivery experience within the full lifecycle of cross functional projects (software engineering, user experience, architecture, etc.).
- Experience in managing/influencing colleagues and peers to achieve required business outcomes (timesheet compliance, policy adherence, etc.).
- Able to use soft power to create influence and know when to escalate to achieve required outcomes.
- Experience of project scheduling, risk management, budget management, and tracking the realisation of benefits.
- Experience of identifying and managing risks, dependencies and assumptions using a robust RAID management process.
- Experience of managing issues using a robust process to identify action plans and track remediations to conclusion.
- Experience of building project plans and tracking adherence to plans, including dependencies and inter-dependencies, within an Agile delivery model.
- Experience in coaching others in Agile project management best practices.
- Clear and confident communication skills; able to partner and work with stakeholders from client organisations and across the business, including C-Suite executives.
- Experience in managing the activities of a project team in a matrixed project organisation.
SC eligibility
An increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we're looking for all successful candidates for this role to have eligibility. Eligibility for SC requires 5 years' continuous UK residency and 5 years' employment history (or back to full-time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we won't be able to progress your application and we will contact you to let you know why.
Location: Any UK Office Hub (Bristol / London / Manchester / Swansea)
Department: Delivery & Practices > Delivery Management & PMO
Employment Type: Permanent
Workplace Type: Hybrid
Compensation: £37,500 - £44,000 / year
Sounds good? Join us in our mission to use technology to improve society for everyone.
PMO Analyst employer: Made Tech
Contact Detail:
Made Tech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PMO Analyst
✨Tip Number 1
Familiarise yourself with Agile methodologies, as this role heavily involves Agile delivery management. Consider obtaining a certification in Agile project management to demonstrate your commitment and expertise.
✨Tip Number 2
Network with current or former PMO Analysts at Made Tech or similar organisations. Engaging in conversations can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've managed project risks and dependencies in past roles. Being able to articulate your experience with RAID management will set you apart from other candidates.
✨Tip Number 4
Showcase your communication skills by preparing to explain complex project details clearly and concisely. This is crucial for interacting with stakeholders, including C-Suite executives, so practice articulating your thoughts effectively.
We think you need these skills to ace PMO Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in project management, agile methodologies, and any specific skills mentioned in the job description. Use keywords from the job posting to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that explains why you are passionate about using technology to improve society. Mention specific experiences that align with the responsibilities of the PMO Analyst role and how you can contribute to Made Tech's mission.
Showcase Your Soft Skills: In your application, emphasise your communication and influencing skills. Provide examples of how you've successfully managed stakeholders or led teams in previous roles, as these are crucial for the PMO Analyst position.
Highlight Agile Experience: Since the role involves agile delivery management, be sure to detail your experience with agile methodologies. Discuss any coaching or mentoring you've done in this area, as well as your familiarity with tools and processes used in agile project management.
How to prepare for a job interview at Made Tech
✨Understand Agile Methodologies
Make sure you have a solid grasp of Agile principles and practices, as this role heavily involves Agile delivery management. Be prepared to discuss your experience with Agile methodologies and how you've applied them in past projects.
✨Showcase Your Communication Skills
As the PMO Analyst will interact with various stakeholders, including C-Suite executives, it's crucial to demonstrate clear and confident communication. Prepare examples of how you've effectively communicated project statuses and managed stakeholder expectations in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle project challenges. Think of specific scenarios where you've successfully managed risks, dependencies, or issues, and be ready to explain your thought process and outcomes.
✨Highlight Your Experience with Financial Reporting
Since the role involves producing financial reports and managing account expenses, be ready to discuss your experience in financial tracking and reporting. Bring examples of how you've ensured financial compliance and supported project budgets in your previous positions.
