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- Tasks: Chase outstanding balances via phone and email, manage invoices, and support the finance team.
- Company: Join a rapidly growing business in Woking with a dynamic finance function.
- Benefits: Enjoy hybrid working, paid annual leave, and a modern office close to amenities.
- Why this job: Gain valuable experience in credit control with potential for a permanent role in a supportive environment.
- Qualifications: Experience in credit control and strong communication skills are essential.
- Other info: This is a temporary role starting in January 2025, with opportunities for growth.
The predicted salary is between 30000 - 42000 £ per year.
A rapidly growing business in Woking is looking for a Credit Controller to join their busy finance function on a temporary basis in January 2025. The role involves a significant amount of telephone work, so you must be willing to get on the phone and call customers on a daily basis, alongside performing the administrative aspects of credit control. This is an ongoing temporary assignment which is likely to last for several months and could even result in a permanent position for the right individual.
What will the Credit Controller role involve?
- Contacting customers via telephone and email to chase outstanding balances.
- Sending copy invoices and statements.
- Allocating payments and filing remittances.
- Monitoring and updating email inbox, responding to queries in a timely fashion.
- Supporting the Credit Control Manager with any other BAU and administrative credit control activities required.
Suitable Candidate for the Credit Controller vacancy:
- Some experience in credit control is essential, as is a strong track record of high-volume debt chasing by telephone.
- First rate interpersonal, communication and relationship building skills.
- Excellent level of English, both spoken and written.
- Available to start in January 2025 and willing to commit to an ongoing temporary assignment.
Additional benefits and information for the role of Credit Controller:
- Hybrid model with 2-3 days working from home, after initial training period.
- Paid annual leave accrued on top of hourly rate.
- Attractive, modern office space located close to local amenities and transport links.
Credit Controller employer: CMA Recruitment Group
Contact Detail:
CMA Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Brush up on your telephone communication skills. Since this role involves a significant amount of phone work, practice how to effectively engage with customers and handle objections. Role-playing scenarios with a friend can help you feel more confident.
✨Tip Number 2
Familiarise yourself with common credit control software and tools. Being knowledgeable about these systems can give you an edge during the interview process, as it shows you're ready to hit the ground running.
✨Tip Number 3
Network with professionals in the finance sector. Attend local finance meetups or join online forums to connect with others in credit control. This can provide valuable insights and potentially lead to referrals for the position.
✨Tip Number 4
Prepare for situational questions related to debt collection. Think of examples from your past experiences where you've successfully chased debts or resolved customer queries. This will demonstrate your problem-solving skills and ability to handle challenging situations.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in credit control and any previous roles that involved high-volume debt chasing. Use specific examples to demonstrate your skills in communication and relationship building.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities of the Credit Controller role. Emphasise your telephone communication skills and your ability to manage customer relationships effectively.
Showcase Your Availability: Clearly state your availability to start in January 2025 and your willingness to commit to an ongoing temporary assignment. This shows your enthusiasm for the role and helps the employer see you as a suitable candidate.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as excellent written English is essential for this position.
How to prepare for a job interview at CMA Recruitment Group
✨Show Your Communication Skills
Since the role involves a lot of telephone work, it's crucial to demonstrate your communication skills during the interview. Practice speaking clearly and confidently, and be prepared to discuss how you've successfully chased debts in the past.
✨Highlight Relevant Experience
Make sure to emphasise any previous experience you have in credit control or similar roles. Be ready to provide specific examples of how you've managed high-volume debt chasing and resolved customer queries effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about how you would handle difficult customers or manage multiple tasks simultaneously, as these are likely to come up in the role.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company and the role. Inquire about the team dynamics, the tools they use for credit control, or what success looks like in this position.
