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- Tasks: Join our Operations Team to ensure seamless and personalised client experiences at Tiffany & Co.
- Company: Tiffany & Co. is a luxury brand with a rich history, dedicated to crafting exceptional pieces since 1837.
- Benefits: Enjoy a collaborative work environment, flexible hours, and the chance to be part of a prestigious brand.
- Why this job: Be part of a team that values joy, innovation, and operational excellence in a luxury setting.
- Qualifications: 2-3 years in retail operations, detail-oriented, service-focused, and proficient in Microsoft Word and Excel.
- Other info: Must have the right to work in the UK; flexibility for non-traditional hours is required.
The predicted salary is between 30000 - 42000 £ per year.
At Tiffany & Co., joy is central to everything we do, from crafting our exceptional pieces to inspiring clients to express and celebrate the many facets of love. It's a skill that we've been perfecting since 1837, one empowered by our daring vision and entrepreneurial spirit. Together, each generation of employees honours our past while dreaming of our future.
We are looking for thoughtful, curious, and optimistic talents, seeking to deliver excellence and to contribute to Tiffany & Co.'s continued legacy. As members of the Operations Team, we celebrate and cherish our clients by making sure they live the most seamless and personalized experiences. We uphold the utmost standards of operational excellence, always maintaining a neat and organized store and overseeing all retail and stock operations.
- Thoughtful: Deliver unparalleled service and results that uphold the standards of excellence and luxury etiquette. Achieve store operational excellence KPIs and support team compliance with Tiffany and LVMH procedures. Contribute to pristine store presentation and support the team with effective operational organization on all services to deliver an elevated experience (e.g., hospitality, personalization, service, catering, gifting, etc.). Be accountable for implementing the most effective operations, stock management and transfer movements, including cycle counts and inventories; support with various payment processes and security (omnichannel, service, cash, etc.). Support store opening/closing procedures (key holders). Contribute to an inclusive and supportive team environment, centred on the belief that People Make the Difference.
- Curious: Leverage knowledge and passion for the Tiffany & Co. brand to support Client Advisors, curate memorable experiences, handle ad-hoc requests seamlessly. Connect with clients and teams by asking strategic questions and establishing lasting relationships. Display professionalism and exercise agility, adapting behaviour and implementing feedback appropriately.
- Optimistic: Exercise resilience through new challenging assignments and celebrate innovation when adopting new ways of working. Exhibit a positive, ambitious and collaborative attitude, instilling an inclusive team culture of Joy. Propose effective improvements to Store Leadership when facing challenges/seeing opportunities, support new operational tools and systems rollout and team adoption.
Your Profile: Must currently hold the right to work in the UK. 2-3 years of prior experience in retail operations with comprehensive knowledge of merchandising, client service, administration. Organised, detail-oriented and efficient, with a track record in retail operational excellence (stock, payment, security, maintenance, etc.), preferably in a luxury environment. Service-oriented with knowledge of luxury etiquette. Demonstrated ability in implementation of operational tools and novel processes. Collaborative and supportive team player with strong interpersonal skills. Solution-driven, proactive and agile in fulfilling ad-hoc operations requests. Strong analytical skills with proficiency in Microsoft Word and Excel. Flexibility to work non-traditional hours, including days, nights, weekends, and holidays. Preferred: A college/university degree.
Operations Coordinator - Selfridges employer: Tiffany & Co.
Contact Detail:
Tiffany & Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Coordinator - Selfridges
✨Tip Number 1
Familiarise yourself with Tiffany & Co.'s brand values and history. Understanding their commitment to excellence and luxury will help you align your responses during interviews and demonstrate your genuine interest in the company.
✨Tip Number 2
Network with current or former employees of Tiffany & Co. on platforms like LinkedIn. Engaging with them can provide you with insider insights about the company culture and operational expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss specific examples from your previous retail operations experience that showcase your organisational skills and ability to maintain high standards. Highlighting your achievements in similar roles will set you apart from other candidates.
✨Tip Number 4
Demonstrate your adaptability and problem-solving skills by preparing for situational questions. Think of scenarios where you've successfully navigated challenges in a retail environment, as this aligns with the optimistic and solution-driven qualities they seek.
We think you need these skills to ace Operations Coordinator - Selfridges
Some tips for your application 🫡
Understand the Role: Before applying, take time to thoroughly read the job description for the Operations Coordinator position at Tiffany & Co. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customise your CV to highlight relevant experience in retail operations, client service, and any specific achievements that demonstrate your operational excellence. Use keywords from the job description to make your application stand out.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the Tiffany & Co. brand and your understanding of luxury etiquette. Share specific examples of how you've contributed to operational excellence in previous roles and how you can bring that to Tiffany & Co.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Operations Coordinator role.
How to prepare for a job interview at Tiffany & Co.
✨Showcase Your Passion for the Brand
Make sure to express your enthusiasm for Tiffany & Co. during the interview. Research the brand's history and values, and be ready to discuss how they resonate with you. This will demonstrate your genuine interest in contributing to their legacy.
✨Highlight Your Operational Excellence
Prepare specific examples from your previous experience that showcase your skills in retail operations. Discuss how you've maintained high standards in stock management, payment processes, and store presentation, especially in a luxury environment.
✨Demonstrate Your Client Service Skills
Be ready to share instances where you've gone above and beyond to provide exceptional client service. Emphasise your ability to create personalised experiences and how you handle ad-hoc requests seamlessly.
✨Exhibit a Collaborative Mindset
Tiffany & Co. values teamwork, so highlight your experience working in collaborative environments. Share examples of how you've supported your team and contributed to a positive workplace culture, showcasing your interpersonal skills.
