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- Tasks: Support trade stores, lead teams, and ensure excellent customer service.
- Company: Join Wrth UK, a global leader in assembly and fastening materials.
- Benefits: Enjoy 23 days holiday, healthcare cash plan, and no weekend work.
- Why this job: Make a real impact in a dynamic environment with growth opportunities.
- Qualifications: Retail or customer service experience, strong communication skills, and a full UK driving licence.
- Other info: Flexible travel required across the South Region and occasional overnight stays.
The predicted salary is between 22700 - 30700 £ per year.
Location: Based within the South Region within or near the vicinity of Basildon, Crawley, Croydon, Erith, Medway, and Romford, with occasional travel required to Bristol, Swansea, Norwich, and Ipswich.
Salary: £27,372 per annum + OTE of up to £33,000
Contract: Permanent | Full-Time (42.5 hours/week)
Are you a versatile, results-driven professional ready to excel in a fast-paced environment? Join Wrth UK Ltd., part of the globally renowned Wrth Group, as a Regional Store Support. This role offers an exciting opportunity to play a key part in driving the growth of our trade stores across the vibrant South Region of the UK!
As a Regional Store Support, you’ll be at the heart of our operations, ensuring smooth running during holidays or when the store manager is absent. You’ll be able to lead and energise the team while providing top-tier service. You’ll also travel across the region to support engaging open days, showcase our products, and connect with customers. This is your chance to make a real impact and be part of something dynamic and fast-paced!
About Us: Wrth UK is part of the Wrth Group, a market leader in assembly and fastening materials, with over 79,000 employees across 80+ countries. As we grow, we seek motivated individuals to join our team and drive our success.
What You’ll Do:
- Opening and closing of stores when required during holidays and sickness
- Providing high levels of customer service
- All day-to-day store activities while covering
- Open Day Preparation/Product demonstrations
- Order Processing
- Inventory Management
- Customer Assistance
- Alarm callout
- Ensuring that the stores are always kept clean and tidy
- New business development
- Telephoning existing and new customers
- Identifying and reporting any safety hazards or security issues to store management
You’ll ensure smooth operations, maintain high standards of cleanliness, and adapt to shifting priorities as needed. Please note the above is not an exhaustive list and does not necessarily include all the duties the job holder may have to perform. This job description may be amended to meet the changing needs of the business.
What We’re Looking For:
Experience: Retail, Customer Service, Trade Store, Construction or Automotive industries
Skills: Strong skills in both math and English, including the ability to read and write fluently. Full UK driving license (essential) and a willingness to travel extensively across the North Region of the UK, with overnight stays (2/3+ nights per week).
Flexibility: A proactive, results-driven mindset. Great customer service skills, strong communication, attention to detail, and IT proficiency. Based within the South Region within or near Basildon, Crawley, Croydon, Erith, Medway, and Romford, willing to travel occasionally to Bristol, Swansea, Norwich, and Ipswich.
Most importantly, you’re passionate about delivering exceptional service and thrive in a team-oriented environment.
Why Join Wrth?
- Holidays: 23 days, increasing to 28 with service
- Benefits: Healthcare cash plan, Employee Assistance Programme
- Work-Life Balance: Monday to Friday, no weekends or bank holidays
- Career Development: Comprehensive training and growth opportunities
- Recognition & Rewards: Long-service awards, recruitment referral bonuses, and incentives
If you’re ready to make a difference in a dynamic role with a global leader, we want to hear from you. Join us and help shape the future of Wrth UK!
Important Information: Please note: Interviews may be conducted while the role is advertised. We reserve the right to close this role if we receive sufficient applicants. Apply early to avoid disappointment. At Wrth, we celebrate inclusion and diversity and are committed to fostering a welcoming workplace for everyone.
Locations
Regional Trade Store Support - South in Croydon, Surrey employer: Wurth
Contact Detail:
Wurth Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Trade Store Support - South in Croydon, Surrey
✨Tip Number 1
Familiarise yourself with the Wrth Group and its products. Understanding their offerings will not only help you during interviews but also demonstrate your genuine interest in the role and the company.
✨Tip Number 2
Network with current or former employees of Wrth UK. They can provide valuable insights into the company culture and expectations, which can give you an edge during the selection process.
✨Tip Number 3
Prepare for situational questions that may arise during the interview. Think about past experiences where you've demonstrated strong customer service skills or handled challenging situations effectively.
✨Tip Number 4
Showcase your flexibility and willingness to travel. Since the role requires extensive travel across the South Region, emphasising your readiness to adapt to different locations and schedules will be crucial.
We think you need these skills to ace Regional Trade Store Support - South in Croydon, Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail, customer service, or trade store environments. Emphasise any leadership roles or customer service achievements that align with the responsibilities of the Regional Store Support position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering exceptional service and your ability to thrive in a team-oriented environment. Mention specific examples from your past experiences that demonstrate your proactive and results-driven mindset.
Highlight Relevant Skills: In your application, clearly outline your strong communication skills, attention to detail, and IT proficiency. These are crucial for the role, so provide examples of how you've used these skills in previous positions.
Show Enthusiasm for the Role: Convey your excitement about the opportunity to work with Wrth UK and contribute to the growth of their trade stores. Mention your willingness to travel and adapt to shifting priorities, as this is essential for the role.
How to prepare for a job interview at Wurth
✨Know the Company
Before your interview, take some time to research Wrth UK and its role within the global Wrth Group. Understanding their products, values, and market position will help you tailor your responses and show genuine interest.
✨Demonstrate Customer Service Skills
As a Regional Store Support, exceptional customer service is key. Prepare examples from your past experiences where you successfully handled customer interactions or resolved issues, showcasing your ability to provide top-tier service.
✨Highlight Flexibility and Adaptability
This role requires a proactive mindset and the ability to adapt to changing priorities. Be ready to discuss situations where you've had to be flexible in your work, especially in fast-paced environments.
✨Prepare for Travel Questions
Since the job involves extensive travel across the South Region, be prepared to discuss your willingness to travel and how you manage overnight stays. Highlight any previous experience that demonstrates your comfort with travel.
