Portering Assistant Team Leader

The Porters in the Facilities Department undertake the operational delivery of Portering, Mail, Logistics and Waste services within the Trust ensuring that a safe, compliant and quality service is delivered.

The role supports both staff and patients in the professional delivery of services that ensure people and items are moved around the Trust, as required to achieve clinical and facilities requirements.

The role contributes to the operational delivery for the Trust wide portering, mail and waste services and supports in the provision of a highly responsive Facilities service to all areas of the Trust to ensure the Trust’s performance requirements are actively supported and delivered with the patient as a customer.

In fulfilling the role, Porters will be proactive in working closely with all Trust Care Groups, Directorates, Departments, and Teams across the Trust and beyond, providing expertise on best practice and effectiveness in portering, mail, and waste operational delivery.

The Post Holder Is Expected To:

1. Provide and assist with the provision of the services described below to a high standard, to assist with the effective operation of the hospital organisation where the aim is patient care.
2. Develop and maintain good working relationships with service users, patients, visitors, staff, and managers as well as external agencies providing services to the Trust.
3. Communicate and act in a positive manner, which will promote the organisation, by maintaining standards being professional, compassionate, and caring at all times.
4. Maintain a high standard of personal dress/uniform, conduct, and deportment in keeping with the nature of your duties, ensuring that the duties carried out will reflect to the credit of the department and Trust.
5. Attend yearly statutory training, which will include but not be limited to Minimal Handling, Basic Life Support (Resuscitation), Control of Infection, Fire and Health & Safety.
6. Attend training courses and development sessions when required, communication and briefing meetings, communicating positively contributing to the teams and Departments objectives.

Join the Royal Berkshire NHS Trust and be part of an organisation that is dedicated to providing outstanding patient care while fostering a supportive and collaborative work environment. At RBH, you’ll have the opportunity to grow your career within a forward-thinking trust that values innovation, teamwork, and professional development. We offer diverse roles in our support services, ensuring that every employee can make a meaningful impact on patient outcomes.

If you\’re passionate about making a difference in healthcare, we’d love for you to be a part of our team!

For further details / informal visits contact: Name: Jose Antunes Job title: Portering, Mail and Waste Services Manager Email address: Telephone number: 0118 322 7152

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