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- Tasks: Stock shelves and ensure products are ready for customers during night shifts.
- Company: B&Q helps millions create their dream homes with ideas and tools.
- Benefits: Earn £13.02 per hour, plus £2 extra for night shifts; potential pay rise in April.
- Why this job: Join a dynamic team, learn new skills, and make a real impact on customer experience.
- Qualifications: No specific qualifications needed, just a positive attitude and teamwork spirit.
- Other info: Flexible shifts available; must be 18+ to work night hours.
The predicted salary is between 27000 - 36000 £ per year.
Full time - 36.75 hours per week
3 Month Fixed Term Contract
Shifts available Monday - Sunday, 9pm - 6am
UK Notional hourly rate £13.02 per hour (Plus an additional £2 per hour between 10pm - 5am)
B&Q Reading
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Night Stock Flow Customer Advisor and you'll be a big part of this.
Join our team, and you’ll think differently about how we inspire people to create a home they love. You’ll make sure the store is stocked with the things our customers need, as well as products that will spark new possibilities. Efficiency and safety will be vital of course, especially if you gain your forklift license with us.
You’ll get to create too – exploring new solutions and making decisions that will help grow our business, together. A great communicator who can think clearly and make sound plans no matter how busy things get, you’ll feel right at home with us.
You’re an organised and analytical thinker, and you know how to keep things simple. You also know how to work as a team – supporting your fellow colleagues and working through what you need to do, together.
You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings, and bank holidays.
Customer Advisor - Night Stock flow employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor - Night Stock flow
✨Tip Number 1
Familiarise yourself with B&Q's product range and services. Understanding what the store offers will help you engage with customers effectively and demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight your teamwork skills in conversations with us. Since this role requires collaboration, sharing examples of how you've successfully worked in a team can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your flexibility regarding shift patterns. As the role involves working nights and weekends, showing that you're adaptable and willing to work varied hours will be a big plus.
✨Tip Number 4
If you have experience with stock management or using technology in a retail environment, make sure to mention it. This will demonstrate your ability to handle the responsibilities of the Night Stock Flow Customer Advisor role.
We think you need these skills to ace Customer Advisor - Night Stock flow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Customer Advisor role. Emphasise your ability to work in a team, communicate effectively, and manage tasks efficiently.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of the role. Mention specific examples of how you've contributed to team success or improved processes in previous jobs.
Highlight Flexibility: Since the role requires working nights and weekends, clearly state your availability in your application. This shows that you are committed and ready to meet the job's demands.
Showcase Problem-Solving Skills: In your application, provide examples of how you've tackled challenges in past roles. This could include situations where you had to think on your feet or make quick decisions under pressure.
How to prepare for a job interview at B&q
✨Show Your Team Spirit
As a Customer Advisor, teamwork is crucial. Be prepared to share examples of how you've successfully collaborated with others in previous roles. Highlight your ability to support colleagues and work together towards common goals.
✨Demonstrate Your Communication Skills
Effective communication is key in this role. During the interview, practice clear and concise responses. You might be asked situational questions, so think about how you can articulate your thoughts and plans under pressure.
✨Emphasise Your Organisational Skills
Being organised is vital for managing stock flow efficiently. Prepare to discuss how you prioritise tasks and manage your time, especially in a busy environment. Use specific examples to illustrate your analytical thinking.
✨Be Open to Learning New Technologies
The role may involve using new technology and systems. Show enthusiasm for learning and adapting to new ways of working. You could mention any past experiences where you quickly picked up new skills or tools.
