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- Tasks: Engage with European customers, manage sales enquiries, and support admin tasks.
- Company: Join a friendly outdoor industry leader known for premium products since 2007.
- Benefits: Enjoy early finish Fridays, competitive pay, holiday packages, and potential bonuses.
- Why this job: Be part of a fast-growing team with great career potential and a supportive culture.
- Qualifications: Fluent in German and/or French, with customer service experience and strong communication skills.
- Other info: Opportunity to attend tradeshows in Europe and work in a relaxed environment.
The predicted salary is between 22000 - 30000 £ per year.
A well-established company in the outdoor industry based in Congleton. My client specialise in providing high-quality clothing, footwear, and equipment to businesses and organizations. They have a key focus on delivering premium products that offer durability, performance, and sustainability, catering to professionals and outdoor enthusiasts alike. Established in 2007, they have had huge success with some of the biggest and most exclusive brands. After an exciting period of growth, in both product range and customer base overseas, they are now looking for a new member of staff to join the team in the role of European Account Executive.
The European Account Executive will be a motivated, sales focused individual and join their busy team in Congleton, Cheshire. This new position is specifically focused on supporting my clients European customer base and the successful European Account Executive needs to be able to speak fluent German and/or French; any additional European languages would be a big bonus.
Reporting to and supporting the EU Business Development Manager, the European Account Executive will be the first point of contact for EU customers, providing excellent customer service when responding to sales enquiries and providing admin support. The European Account Executive will play a vital role in identifying, qualifying, and securing business with mid-market and enterprise clients and ideally has some experience of working in B2B environments.
- Answering all customer enquiries via email and phone in a timely manner including new customer support.
- Providing excellent customer service when responding to incoming quote requests and liaising with customers on good solutions to requirements, aiming to convert new enquiries into sales orders.
- Driving sales revenue by effectively communicating with customers to identify their requirements and matching those as closely as possible to the available products, offering multiple choices where possible.
- Building and maintaining positive customer relationships and evaluating opportunities to enhance sales, customer satisfaction and retention.
- Accurate data entry and maintenance of the customer database.
- Raising orders on our internal system and sending clients proforma invoices including chasing of outstanding payments.
- Translating of documents and assisting with marketing activities as needed.
- Occasionally attending tradeshows in Europe.
In order to be successful in this role:
- Fluent in German and/or French (written and spoken) to native level.
- Excellent listening and communication skills.
- Very good organisational skills and ability to work independently while sticking to tight deadlines.
- Previous customer service and admin experience.
- Sales focused with strong attention to detail.
- Proactive, enthusiastic, and flexible.
- IT literate (CRM experience, MS Office).
In return you will receive:
- A friendly and relaxed working environment.
- Early finish Fridays.
- Competitive pay and holiday packages.
- Possible share of bonus schemes.
This is a brilliant opportunity for someone to join an established, fast-growing business, offering fantastic career potential.
To find out more, call Safer Hand Solutions and ask for Jo Thompson, or apply today to be considered for the role.
European Account Executive in Congleton employer: Safer Hand Solutions Ltd
Contact Detail:
Safer Hand Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land European Account Executive in Congleton
✨Tip Number 1
Familiarise yourself with the outdoor industry and the specific products offered by the company. Understanding their premium offerings will help you engage more effectively with potential customers and demonstrate your knowledge during interviews.
✨Tip Number 2
Brush up on your German and/or French language skills, especially in a business context. Being able to communicate fluently will not only boost your confidence but also show your commitment to serving the European customer base.
✨Tip Number 3
Network with professionals in the outdoor industry, particularly those who have experience in B2B sales. This can provide you with valuable insights and potentially lead to referrals or recommendations for the role.
✨Tip Number 4
Prepare to discuss your previous customer service and sales experiences in detail. Think of specific examples where you successfully converted enquiries into sales, as this will demonstrate your capability to excel in the role.
We think you need these skills to ace European Account Executive in Congleton
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the European Account Executive position. Tailor your application to highlight how your skills and experiences align with these needs.
Highlight Language Skills: Since fluency in German and/or French is essential, make sure to emphasise your language proficiency in your CV and cover letter. Provide specific examples of how you've used these languages in a professional context.
Showcase Relevant Experience: If you have previous experience in customer service or B2B environments, detail this in your application. Use quantifiable achievements to demonstrate your sales focus and ability to build customer relationships.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the role and the company. Mention why you are interested in working for this established firm in the outdoor industry and how you can contribute to their growth.
How to prepare for a job interview at Safer Hand Solutions Ltd
✨Showcase Your Language Skills
Since fluency in German and/or French is crucial for this role, be prepared to demonstrate your language skills during the interview. You might be asked to conduct part of the conversation in one of these languages, so practice speaking and writing in them beforehand.
✨Highlight Your Customer Service Experience
The role requires excellent customer service skills, so come ready to discuss your previous experiences. Share specific examples of how you've successfully handled customer inquiries or resolved issues, as this will show your capability in providing top-notch support.
✨Prepare for Sales-Focused Questions
As a European Account Executive, you'll need to drive sales revenue. Be prepared to answer questions about your sales strategies and how you identify customer needs. Think of examples where you've successfully converted inquiries into sales orders.
✨Demonstrate Organisational Skills
This position requires strong organisational abilities. Be ready to discuss how you manage your time and tasks effectively, especially when working under tight deadlines. Providing examples of how you've maintained databases or managed multiple customer accounts can be beneficial.
