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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer service and manage store operations.
- Company: Join Greggs, a beloved UK brand known for its delicious baked goods.
- Benefits: Enjoy an annual bonus, up to 60% discounts, and enhanced benefits like pension and sick pay.
- Why this job: Shape a winning culture while transforming the UK's rest stop experience with your leadership.
- Qualifications: Experience in retail or catering management, with a focus on team development and financial targets.
- Other info: Great opportunity for aspiring managers looking to advance their careers.
The predicted salary is between 19800 - 46200 £ per year.
As a Store Manager, you will understand that it is all about people; it’s where we look to create a memorable customer experience. We’ll empower you to treat your restaurant as your own and help shape the winning culture that we are aspiring to achieve. You’ll lead your team in delivering Greggs' much-loved sausage rolls, baked goods and exceptional service as we transform the UK’s rest stop experience.
What you will get in return as a Store Manager:
- Annual bonus up to £7,800pa
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications, leading to the next step in your career being a Site Operations Manager
What You Will Be Doing:
- Ensure that the Greggs unit achieves, as a minimum, the financial targets agreed budget and P&L
- Support and develop your team, ensuring that each colleague feels valued, supported, and able to grow both personally and professionally
- Adhere to and ensure delivery of brand standards
- Overall responsibility for driving consistent high-quality customer service and sales
- Lead shifts including opening and closing the unit
What Skills & Knowledge You’ll Need:
- A proven track record in managing and leading teams in a high volume, retail, or catering brand environment
- Experience working to and delivering against budgets, P&L, labour costs and ratios and cost-saving initiatives
- Ability to build strong and positive relationships with stakeholders
- Experience motivating and increasing the performance of your team with mentoring, training, and succession planning
- Ability to remain calm under pressure in a pressurised environment
You may be an assistant general manager or deputy manager who is aspiring to take their career to the next level, or you may already be a manager within the retail, catering or hospitality sectors such as a restaurant manager, general manager, catering manager or store manager looking for that next challenge. We want to hear from you! Ready to start your journey with us? Apply today!
Store Manager - Greggs employer: Moto Hospitality
Contact Detail:
Moto Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Greggs
✨Tip Number 1
Familiarise yourself with Greggs' brand values and customer service standards. Understanding their commitment to quality and customer experience will help you align your management style with their expectations.
✨Tip Number 2
Highlight your experience in managing teams in high-pressure environments. Be ready to share specific examples of how you've motivated your team and improved performance, as this is crucial for the Store Manager role.
✨Tip Number 3
Network with current or former employees of Greggs if possible. They can provide valuable insights into the company culture and what it takes to succeed in the Store Manager position.
✨Tip Number 4
Prepare to discuss your approach to achieving financial targets and managing budgets. Being able to demonstrate your understanding of P&L and cost-saving initiatives will set you apart from other candidates.
We think you need these skills to ace Store Manager - Greggs
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and expectations of a Store Manager at Greggs. Tailor your application to highlight relevant experience in managing teams and delivering exceptional customer service.
Highlight Relevant Experience: In your CV and cover letter, emphasise your proven track record in retail or catering management. Include specific examples of how you've met financial targets, developed team members, and maintained high standards of service.
Showcase Leadership Skills: Greggs is looking for someone who can lead and motivate a team. Use your application to demonstrate your leadership style, including any mentoring or training initiatives you've implemented in previous roles.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your passion for the role and the brand. Mention why you want to work for Greggs specifically and how you can contribute to their mission of creating memorable customer experiences.
How to prepare for a job interview at Moto Hospitality
✨Know Your Numbers
As a Store Manager, you'll need to demonstrate your understanding of budgets and P&L. Be prepared to discuss how you've managed financial targets in previous roles and any cost-saving initiatives you've implemented.
✨Showcase Your Leadership Skills
Highlight your experience in leading teams, especially in high-pressure environments. Share specific examples of how you've motivated your team and developed their skills through mentoring and training.
✨Emphasise Customer Experience
Greggs is all about creating memorable customer experiences. Be ready to talk about how you've ensured high-quality service in past roles and how you plan to maintain brand standards in the new position.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle pressure and resolve conflicts. Think of scenarios where you've successfully navigated challenges in a retail or catering environment and be ready to share those stories.
