Head of Technical - Home/General Merchandise

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Head of Technical – Home/General Merchandise

Job Reference: tesco/TP/15718214/931064

Number of Positions: 1

Contract Type: Permanent

Working Hours: 36

Location: Shire Park, Welwyn Garden City, Hertfordshire

Closing Date: 19/03/2025

Job Category: Product Quality & Technical

Business Unit: GB Head Office

What’s in it for you

We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work.

• Annual bonus scheme of up to 45% of base salary
• Holiday starting at 25 days plus a personal day (plus Bank holidays)
• Private medical insurance
• Retirement savings plan – save between 6% – 10% and Tesco will contribute 1.5 times this amount
• 26 weeks maternity and adoption leave (after 1 year’s service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave

About the role

Lead the strategic delivery of safe, legal, responsibly sourced, quality products for the category, always focusing on delivering for our customers and living our values, leading the team by example.

You will be responsible for

• Leading a team to ensure products, processes and suppliers are safe, legal, ethical, sustainable and meet relevant Tesco policy and audit requirements and customer expectations
• Leading a team of experts, mentoring & enabling them to achieve quality critical metrics and be the guardians of brand integrity
• Minimising cost and risk throughout the supply chain and product range, and supervising sign off of products
• Leading the review of quality feedback across the category(s), identifying and resolving risks to the brand
• Incident management (e.g. potential EPWs and recalls) and enforcement challenges in the category when raised
• Driving innovation/improvements in the field through horizon scanning and industry knowledge and mobilising the team to input and deliver these through category NPD & suppliers plans
• Leading the Quality plan to support the Category strategy
• Providing thought leadership on cross cutting projects and initiatives that drive improvement or support the business’ needs
• Contributing to and/or leading change programmes in the category
• Ensuring that the team & I maintain great relationships with our suppliers, sourcing and internal/external partners
• Forecasting and leading budgets effectively, always being cost conscious
• Developing and leading a high performing team, giving them the opportunities to be their best
• Following our Business Code of Conduct and always acting with integrity and due diligence

You will need

Operational skills relevant for this job:

• Change Management
• Technical Auditing
• Partner Management
• Data Analysis
• Microsoft Office

Experience relevant for this job:

• Relevant product area knowledge/experience of delivering safe, legal, quality, responsibly sourced (ethics & environment) products to the customer
• Knowledge of legislation and technical standards
• Understanding of risk and risk assessment
• Understanding of end to end incident management
• Track record of leading and working in sophisticated NWTs
• Experience in crafting and driving strategy
• Experience of leading and developing a team

About us

You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we’re all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world.

At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you’re just kicking off your career, juggling passions, or navigating big life events, we’re here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.

We’re proud to be an accredited Disability Confident Leader, where everyone’s welcome. That’s why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, click here for more information. And if you’re interested in joining our team but don’t tick every box, don’t let that hold you back from applying.

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