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- Tasks: Help customers with service bookings and ensure smooth workshop operations.
- Company: Join a dynamic car dealership in Bury St Edmunds.
- Benefits: Enjoy a company car, private medical care, and life insurance.
- Why this job: Be part of a supportive team and enhance your customer service skills.
- Qualifications: Previous Service Advisor experience and a full UK driving license required.
- Other info: Contact TK @ Auto Skills with job number: 47921 to apply.
The predicted salary is between 24000 - 42000 £ per year.
Service Advisor
Basic Salary – £30,000 + Bonus
Location – Bury St Edmunds
Benefits –
Company car
Cycle to work scheme
Private medical care
Life insurance
Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?
Responsibilities of a Service Advisor
Arranging Service Department bookings.
Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
Upselling works to be completed and special offers/Service Plans
Skills and Qualifications of a Service Advisor
Must have previous experience as a Service Advisor
Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
Previous experience Upselling
Full manual UK Driving Licence
Please contact TK @ Auto Skills and quote job number: 47921
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Service Advisor employer: Auto Skills UK
Contact Detail:
Auto Skills UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Make sure to highlight your previous experience as a Service Advisor during the interview. Be ready to discuss specific situations where you successfully upsold services or managed customer expectations.
✨Tip Number 2
Familiarize yourself with the DMS systems mentioned in the job description, like Kerridge or Pinnacle. If you have experience with similar systems, be prepared to explain how that knowledge can benefit our team.
✨Tip Number 3
Demonstrate your enthusiasm for the role by researching our dealership and understanding our service offerings. This will show that you're genuinely interested in contributing to our success.
✨Tip Number 4
Prepare to discuss how you handle customer complaints and ensure satisfaction. Providing examples of your problem-solving skills will help us see how you can fit into our team.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience as a Service Advisor. Include specific examples of how you've successfully upsold services and managed customer bookings.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your familiarity with DMS systems like Kerridge or Pinnacle, and how your skills align with the responsibilities listed in the job description.
Highlight Relevant Skills: In your application, emphasize your customer service skills and ability to work in a team. Discuss any experience you have with workshop loading and meeting customer requirements to demonstrate your fit for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Service Advisor.
How to prepare for a job interview at Auto Skills UK
✨Show Your Enthusiasm
As a Service Advisor, enthusiasm is key! Make sure to express your passion for the automotive industry and your eagerness to help customers. This will demonstrate that you are not just looking for any job, but are genuinely interested in this opportunity.
✨Highlight Your Experience
Be prepared to discuss your previous experience as a Service Advisor in detail. Mention specific examples of how you've successfully managed bookings, upsold services, or improved customer satisfaction. This will show that you have the relevant skills and knowledge they are looking for.
✨Familiarize Yourself with DMS Systems
Since knowledge of systems like Kerridge, 1 link, or Pinnacle is important, take some time to brush up on these or similar DMS systems. Being able to speak confidently about your experience with these tools can set you apart from other candidates.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the dealership's service department, team dynamics, and growth opportunities. This shows that you are serious about the role and interested in how you can contribute to their success.
