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- Tasks: Engage with clients to resolve outstanding debts and build strong relationships.
- Company: Join a global Energy company known for exceptional training and career growth.
- Benefits: Enjoy a competitive salary, car allowance, private health, generous holidays, and more.
- Why this job: Perfect for skilled negotiators who thrive on building connections and making an impact.
- Qualifications: Requires 2+ years in field-based collections and excellent communication skills.
- Other info: Must have a valid driver's license and undergo background checks.
The predicted salary is between 29000 - 41000 £ per year.
£29,000 basic + £5,000 Car Allowance + OTE £50,000 + Exceptional benefits package including private health, above average pension and generous holidays from Day One.
Remote-based role. The roles require previous experience of Field Based Debt Collection/ Credit Control/ Cash Collection.
These Field Based Debt Collector Roles are with a global Energy company that offers exceptional training and career opportunities.
Are you an experienced negotiator? Someone with excellent listening skills and natural empathy.
As a Field Collections Officer, your primary responsibility is to ensure ongoing client relationships.
As a Field Based Cash Collections Officer, you'll be responsible for:
- Visiting client premises to discuss and resolve outstanding debts.
- Making collection calls, negotiating payment plans, and executing warrants when necessary.
- Collecting essential customer data, including meter reads and vulnerability assessments.
- Developing strong relationships with clients and colleagues.
To be successful in this Field Based Cash Collections role, you will need:
- At least 2 years of experience in a similar field-based collections role.
- Must have worked in payment collections.
- Excellent communication and interpersonal skills.
- This role requires delicate negotiation and problem-solving skills; it is a subtle collection approach, arranging payment plans, etc.
- A valid driver's license and access to a reliable vehicle.
- As the FCA regulates the company, there is a rigorous candidate checking process, including adverse credit history checks and a DBS check.
Just to be clear, this is NOT a remote-based Credit Control role. PLEASE DO NOT APPLY UNLESS YOU HAVE FIELD-BASED CASH COLLECTION EXPERIENCE.
Field Collections Agent employer: Aaron Wallis Sales Recruitment
Contact Detail:
Aaron Wallis Sales Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Collections Agent
✨Tip Number 1
Make sure to highlight your field-based collections experience during any conversations or interviews. Be prepared to discuss specific situations where you successfully negotiated payment plans or resolved outstanding debts, as this will demonstrate your expertise in the role.
✨Tip Number 2
Familiarise yourself with the company’s values and mission, especially since they are a global energy company. This knowledge can help you align your responses and show how your personal values resonate with theirs during discussions.
✨Tip Number 3
Prepare for potential role-play scenarios that may come up during the interview process. Practising negotiation techniques and demonstrating your listening skills can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of the company on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable when tailoring your approach during the application process.
We think you need these skills to ace Field Collections Agent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in field-based debt collection or cash collection. Use specific examples that demonstrate your negotiation skills and ability to build client relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your interpersonal skills and empathy. Explain why you are passionate about the role and how your previous experience aligns with the responsibilities of a Field Collections Officer.
Highlight Relevant Skills: In your application, emphasise your communication skills, problem-solving abilities, and any experience you have with payment collections. Mention your valid driver's license and access to a reliable vehicle, as these are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential in this role.
How to prepare for a job interview at Aaron Wallis Sales Recruitment
✨Showcase Your Negotiation Skills
As a Field Collections Agent, your ability to negotiate is crucial. Prepare examples from your past experiences where you successfully negotiated payment plans or resolved disputes. This will demonstrate your capability in handling delicate situations.
✨Emphasise Your Empathy and Listening Skills
In this role, understanding clients' perspectives is key. Be ready to discuss how you've used empathy in previous roles to build relationships and resolve issues. Highlighting your listening skills can set you apart from other candidates.
✨Familiarise Yourself with the Company
Research the global Energy company you're interviewing with. Understand their values, mission, and any recent news. This knowledge will help you tailor your responses and show genuine interest in the role and the company.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of specific situations where you had to collect debts or manage difficult conversations. Practising these scenarios will help you respond confidently during the interview.
