Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead our learning programme, manage participant communications, and oversee mentoring projects.
- Company: IGD connects and inspires to create impactful change in society and business.
- Benefits: Enjoy a market-leading pension, bonus scheme, flexible leave options, and generous medical insurance.
- Why this job: Join a supportive culture that values personal growth and diversity while making a real difference.
- Qualifications: Experience in project management, problem-solving, and familiarity with learning platforms and CRM systems.
- Other info: Hybrid working model available, based just 20 miles from central London.
The predicted salary is between 36000 - 60000 £ per year.
Could you be the operational lead for our learning programme? The purpose of this role is to manage the customer delivery of our learning programme by being:
- The operational lead for our learning programme
- The key point of contact for participants
- Project manager for our mentoring programmes
Responsibilities as a Learning Project Manager:
Reporting to Head of Learning Programmes, you will:
- Be the operational lead for our learning programme. You will set up and maintain the systems and processes that are required for our programmes to run, including CRM, our learning platform and communications platform. This will involve working with the relevant teams internally to ensure systems integrations work seamlessly, acting as the master administrator for our learning platform, managing ways of working with sub-portal owners and managing the enrolment process for users. You will own the operational relationship with the learning platform account manager, consider ways to maximise functionality and make recommendations for opportunities to improve user experience. You will set up and maintain courses and content on the learning platform, according to the brief from the Learning Content Manager, and set up testing and feedback processes to ensure it’s delivered to a high standard. You will provide weekly reports to track progress and engagement rates against target and benchmark and highlight any risks.
- Act as the key point of contact for participants. You will be responsible for all communications to participants, creating and delivering an effective plan from course registration to completion. You will own the learning inbox, responding promptly to queries, leading the resolution of any issues and giving participants a great experience. You will use feedback and your knowledge of best practice to continuously improve our engagement rates.
- Project manage our mentoring programmes. You will be responsible for project managing our mentoring programmes. This will involve managing the registration process for participants, working closely with the Engagement Manager to ensure consistent communication with client contacts. Setting up relevant mentoring matches, making effective use of technology and collaborating with internal experts to do so. Delivering a high-quality mentor/mentee experience, including managing communications throughout the programme, providing support and facilitating any live sessions for participants. Report on progress and feedback against target and benchmark and highlight any risks. Use feedback and your knowledge of best practice to identify and recommend opportunities to develop the programme.
What you’ll bring:
- Experience of managing projects, solving problems and demonstrating flexibility.
- Experience of working with tools and systems, as well as demonstrating curiosity and interest in getting the most from them for the benefit of the users and the business.
- Experience with any of the following would be desirable: learning platforms, CRM system, communication platforms such as Dotdigital, project management tools such as Monday.com or Trello.
- Confident working autonomously with high attention to detail and excellent organisation skills.
- Strong attention to detail and proactively seeks ways to improve what we do for our users.
- Strong communication skills with an ability to work collaboratively with internal and external partners on solutions.
The rewards:
We offer a range of benefits, including a market-leading pension, a bonus scheme, the ability to buy and sell annual leave plus a generous medical insurance package. At IGD, we have a great work-life balance, where you are empowered & trusted to manage your time.
The location:
We are operating a hybrid approach to working with a mix of home and office-based working. We are based in a very accessible location within the M25, just 20 miles from central London.
More about our people:
We’re looking for inspiring professionals; talented people who seek personal and career growth and are ambitious to develop their potential and unlock opportunities for society, for our customers and themselves. We seek and attract the very best people and create an environment that supports and includes them. We aim to encourage a culture where people can be themselves and be valued for their contribution. We therefore welcome applications from diverse candidates. This includes people with disabilities, so please discuss any adjustments that you may require throughout the selection and assessment process.
More about IGD:
IGD is a truly unique place, we connect and inspire, provoking and leading constructive debate that creates impact. Together we are working to make a tangible difference for Society, Business, and the Individual. We use in-depth commercial understanding to uncover rich insights and data, leading to action that powers success. We reinvest profit from our Trading company into delivering Social Impact, through the Charity, aimed at uniting and mobilising our industry around the most crucial issues affecting society and business today.
Join our team to help us make a positive impact and drive change. Get in touch – we’re looking forward to working with you.
Learning Project Manager employer: Igd
Contact Detail:
Igd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Learning Project Manager
✨Tip Number 1
Familiarise yourself with the specific learning platforms and CRM systems mentioned in the job description. Understanding how these tools work will not only help you during the interview but also demonstrate your proactive approach and genuine interest in the role.
✨Tip Number 2
Network with current or former employees of StudySmarter to gain insights into the company culture and the specifics of the Learning Project Manager role. This can provide you with valuable information that you can use to tailor your discussions during the interview.
✨Tip Number 3
Prepare examples from your past experiences where you've successfully managed projects or improved user engagement. Being able to share concrete examples will showcase your skills and align them with the responsibilities outlined in the job description.
✨Tip Number 4
Stay updated on best practices in project management and user experience within learning programmes. Showing that you are knowledgeable about current trends and methodologies can set you apart as a candidate who is ready to contribute from day one.
We think you need these skills to ace Learning Project Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in project management, particularly in learning programmes or similar roles. Use specific examples that demonstrate your ability to manage systems and processes effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for learning and development. Mention how your skills align with the responsibilities of the Learning Project Manager role, such as managing communications and improving user experiences.
Showcase Relevant Tools Experience: If you have experience with learning platforms, CRM systems, or project management tools like Monday.com or Trello, be sure to mention these. Highlight how you've used these tools to enhance project outcomes in previous roles.
Demonstrate Problem-Solving Skills: Provide examples in your application that showcase your problem-solving abilities and flexibility. Discuss situations where you've successfully navigated challenges in project management or improved processes for better user engagement.
How to prepare for a job interview at Igd
✨Showcase Your Project Management Skills
Be prepared to discuss your previous project management experiences in detail. Highlight specific projects where you successfully managed timelines, resources, and stakeholder communications, especially in a learning or mentoring context.
✨Demonstrate Your Technical Proficiency
Familiarise yourself with the tools mentioned in the job description, such as CRM systems and learning platforms. Be ready to explain how you've used similar tools in the past to enhance user experience and streamline processes.
✨Communicate Effectively
Since you'll be the key point of contact for participants, practice articulating your thoughts clearly and concisely. Prepare examples of how you've handled participant queries or resolved issues in previous roles to showcase your communication skills.
✨Emphasise Continuous Improvement
Prepare to discuss how you've used feedback to improve processes or programmes in the past. Share specific examples of changes you implemented based on user feedback and the positive outcomes that resulted from those changes.
